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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. How often are the team meetings?

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2. What information should you gather?

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3. Has a high-level ‘as is’ process map been completed, verified and validated?

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4. How do you manage unclear Business war game requirements?

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5. What is the scope of Business war game?

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6. Are stakeholder processes mapped?

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7. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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8. What is a worst-case scenario for losses?

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9. What customer feedback methods were used to solicit their input?

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10. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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11. The political context: who holds power?

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12. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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13. Who is gathering information?

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14. What budgetary information is required, and how is it presented?

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15. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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16. How is the team tracking and documenting its work?

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17. What is the scope of the Business war game effort?

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18. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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19. Have all basic functions of Business war game been defined?

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20. How do you gather requirements?

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21. Has/have the customer(s) been identified?

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22. Are approval levels defined for contracts and supplements to contracts?

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23. What information do you gather?

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24. What knowledge or experience is required?

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25. What is the definition of success?

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26. Is the Business war game scope manageable?

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27. What Business war game services do you require?

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28. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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29. Are the Business war game requirements complete?

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30. What is the context?

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31. Is there a critical path to deliver Business war game results?

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32. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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33. What scope do you want your strategy to cover?

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34. Is Business war game linked to key stakeholder goals and objectives?

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35. Has a Business war game requirement not been met?

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36. Have the customer needs been translated into specific, measurable requirements? How?

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37. Are the types well defined in terms of properties, and value?

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38. Are customer(s) identified and segmented according to their different needs and requirements?

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39. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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40. When is/was the Business war game start date?

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41. Who is gathering Business war game information?

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42. What are the Business war game tasks and definitions?

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43. Is the scope of Business war game defined?

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44. When is the estimated completion date?

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45. What types of models are being used, and in what context?

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46. What critical content must be communicated – who, what, when, where, and how?

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47. Are improvement team members fully trained on Business war game?

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48. Are audit criteria, scope, frequency and methods defined?

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49. How and when will the baselines be defined?

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50. How do you hand over Business war game context?

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51. What defines best in class?

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52. Who defines (or who defined) the rules and roles?

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53. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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54. What are the core elements of the Business war game business case?

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55. Why are you doing Business war game and what is the scope?

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56. How was the ‘as is’ process map developed, reviewed, verified and validated?

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57. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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58. In what way can you redefine the criteria of choice clients have in your category in your favor?

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59. Has a project plan, Gantt chart, or similar been developed/completed?

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60. What key stakeholder process output measure(s) does Business war game leverage and how?

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61. If substitutes have been appointed, have they been briefed on the Business war game goals and received regular communications as to the progress to date?

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62. What is the scope of the Business war game work?

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63. What happens if Business war game’s scope changes?

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64. Is Business war game currently on schedule according to the plan?

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65. What are the Business war game use cases?

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66. Are there different segments of customers?

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67. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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68. Is full participation by members in regularly held team meetings guaranteed?

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69. Will team members perform Business war game work when assigned and in a timely fashion?

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70. How have you defined all Business war game requirements first?

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71. What are the requirements to obtain positions?

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72. What are the tasks and definitions?

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73. What are some examples of manufacturing areas that were located near centers of population?

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74. Will team members regularly document their Business war game work?

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75. Do you have organizational privacy requirements?

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76. How did the Business war game manager receive input to the development of a Business war game improvement plan and the estimated completion dates/times of each activity?

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77. How do you keep key subject matter experts in the loop?

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78. Is it clearly defined in and to your organization what you do?

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79. Is Business war game required?

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80. What scope to assess?

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81. Are team charters developed?

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82. What are the rough order estimates on cost savings/opportunities that Business war game brings?

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83. Are required metrics defined, what are they?

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84. Is a player required to input the numbers called?

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85. What are the requirements for audit information?

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86. How would you define Business war game leadership?

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87. Does the team have regular meetings?

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88. Are roles and responsibilities formally defined?

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89. Who are the Business war game improvement team members, including Management Leads and Coaches?

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90. Are resources adequate for the scope?

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91. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business war game results are met?

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92. How can the value of Business war game be defined?

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93. What are the basic requirements of the new financial reporting model?

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94. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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95. Has a team charter been developed and communicated?

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96. What is out-of-scope initially?

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97. Is there a clear Business war game case definition?

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98. When are meeting minutes sent out? Who is on the distribution list?

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99. What was the context?

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100. What is the definition of Business war game excellence?

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101. What would be the goal or target for a Business war game’s improvement team?

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102. What effect, if any, do different contingencies have on mobilization requirements and timelines?

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103. Have all of the relationships been defined properly?

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104. Is the team equipped with available and reliable resources?

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105. How do you catch Business war game definition inconsistencies?

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106. How do you manage scope?

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107. How does the Business war game manager ensure against scope creep?

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108. Has the direction changed at all during the course of Business war game? If so, when did it change and why?

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109. What are the dynamics of the communication plan?

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110. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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111. How will the Business war game team and the group measure complete success of Business war game?

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112. What are the compelling stakeholder reasons for embarking on Business war game?

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113. What constraints exist that might impact the team?

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114. Is the team sponsored by a champion or stakeholder leader?

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115. What is the worst case scenario?

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116. Are there any constraints known that bear on the ability to perform Business war game work? How is the team addressing them?

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117. How do you manage changes in Business war game requirements?

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118. What is out of scope?

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119. What system do you use for gathering Business war game information?

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120. Are all requirements met?

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121. Are different versions of process maps needed to account for the different types of inputs?

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122. Is there a Business war game management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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123. How do you gather Business war game requirements?

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124. How are consistent Business war game definitions important?

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125. Has the Business war game work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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126. Is the work to date meeting requirements?

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127. Is scope creep really all bad news?

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128. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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129. What are the record-keeping requirements of Business war game activities?

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130. Has everyone on the team, including the team leaders, been properly trained?

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131. What sources do you use to gather information for a Business war game study?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Business war game Index at the beginning of the Self-Assessment.

Business War Game A Complete Guide - 2020 Edition

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