Читать книгу Games As Service A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you gather the stories?
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2. How do you manage changes in Games as service requirements?
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3. Has the Games as service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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4. What are the dynamics of the communication plan?
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5. Who is gathering information?
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6. What happens if Games as service’s scope changes?
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7. What are the tasks and definitions?
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8. Do you have a Games as service success story or case study ready to tell and share?
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9. What is the scope of the Games as service effort?
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10. What are the rough order estimates on cost savings/opportunities that Games as service brings?
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11. How do you manage scope?
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12. When is the estimated completion date?
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13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Games as service results are met?
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14. Where can you gather more information?
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15. What would be the goal or target for a Games as service’s improvement team?
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16. Are required metrics defined, what are they?
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17. Are different versions of process maps needed to account for the different types of inputs?
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18. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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19. How do you keep key subject matter experts in the loop?
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20. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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21. Are there different segments of customers?
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22. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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23. In what way can you redefine the criteria of choice clients have in your category in your favor?
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24. Has a project plan, Gantt chart, or similar been developed/completed?
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25. What is in scope?
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26. When are meeting minutes sent out? Who is on the distribution list?
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27. Has/have the customer(s) been identified?
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28. What is the scope of Games as service?
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29. Are all requirements met?
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30. How does the Games as service manager ensure against scope creep?
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31. The political context: who holds power?
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32. Scope of sensitive information?
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33. What sort of initial information to gather?
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34. Is there any additional Games as service definition of success?
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35. What is the definition of success?
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36. Is the Games as service scope complete and appropriately sized?
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37. How do you gather requirements?
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38. Who defines (or who defined) the rules and roles?
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39. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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40. Is it clearly defined in and to your organization what you do?
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41. Are the Games as service requirements complete?
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42. How often are the team meetings?
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43. How did the Games as service manager receive input to the development of a Games as service improvement plan and the estimated completion dates/times of each activity?
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44. What defines best in class?
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45. Will a Games as service production readiness review be required?
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46. Is the Games as service scope manageable?
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47. What is the worst case scenario?
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48. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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49. Are roles and responsibilities formally defined?
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50. When is/was the Games as service start date?
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51. Has a team charter been developed and communicated?
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52. How was the ‘as is’ process map developed, reviewed, verified and validated?
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53. Is there a clear Games as service case definition?
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54. What are the compelling stakeholder reasons for embarking on Games as service?
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55. What is the context?
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56. What are the record-keeping requirements of Games as service activities?
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57. Who approved the Games as service scope?
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58. Who is gathering Games as service information?
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59. Have all of the relationships been defined properly?
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60. What constraints exist that might impact the team?
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61. What is in the scope and what is not in scope?
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62. Has the direction changed at all during the course of Games as service? If so, when did it change and why?
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63. Is Games as service required?
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64. What intelligence can you gather?
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65. What is a worst-case scenario for losses?
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66. What critical content must be communicated – who, what, when, where, and how?
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67. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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68. Are resources adequate for the scope?
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69. How do you think the partners involved in Games as service would have defined success?
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70. What was the context?
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71. Are approval levels defined for contracts and supplements to contracts?
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72. How have you defined all Games as service requirements first?
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73. Have the customer needs been translated into specific, measurable requirements? How?
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74. What Games as service services do you require?
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75. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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76. Does the team have regular meetings?
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77. What are the Games as service tasks and definitions?
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78. How do you catch Games as service definition inconsistencies?
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79. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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80. Is Games as service currently on schedule according to the plan?
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81. What is the scope of the Games as service work?
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82. How do you build the right business case?
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83. How and when will the baselines be defined?
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84. What gets examined?
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85. How do you manage unclear Games as service requirements?
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86. Has a high-level ‘as is’ process map been completed, verified and validated?
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87. Do you all define Games as service in the same way?
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88. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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89. What scope do you want your strategy to cover?
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90. How are consistent Games as service definitions important?
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91. Has a Games as service requirement not been met?
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92. Why are you doing Games as service and what is the scope?
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93. How can the value of Games as service be defined?
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94. What information should you gather?
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95. Are there any constraints known that bear on the ability to perform Games as service work? How is the team addressing them?
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96. How is the team tracking and documenting its work?
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97. What are (control) requirements for Games as service Information?
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98. What sources do you use to gather information for a Games as service study?
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99. Is Games as service linked to key stakeholder goals and objectives?
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100. What customer feedback methods were used to solicit their input?
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101. Is the work to date meeting requirements?
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102. What are the requirements for audit information?
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103. Have all basic functions of Games as service been defined?
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104. What are the Games as service use cases?
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105. What baselines are required to be defined and managed?
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106. How would you define the culture at your organization, how susceptible is it to Games as service changes?
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107. Is special Games as service user knowledge required?
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108. How do you gather Games as service requirements?
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109. Do you have organizational privacy requirements?
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110. What knowledge or experience is required?
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111. What Games as service requirements should be gathered?
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112. How do you hand over Games as service context?
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113. What key stakeholder process output measure(s) does Games as service leverage and how?
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114. What information do you gather?
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115. What scope to assess?
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116. What system do you use for gathering Games as service information?
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117. What is out-of-scope initially?
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118. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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119. Is there a critical path to deliver Games as service results?
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120. Are audit criteria, scope, frequency and methods defined?
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121. Is scope creep really all bad news?
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122. Does the scope remain the same?
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123. If substitutes have been appointed, have they been briefed on the Games as service goals and received regular communications as to the progress to date?
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124. Is the scope of Games as service defined?
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125. Have specific policy objectives been defined?
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126. How will the Games as service team and the group measure complete success of Games as service?
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127. How would you define Games as service leadership?
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128. What is out of scope?
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129. What are the core elements of the Games as service business case?
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130. Has your scope been defined?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Games as service Index at the beginning of the Self-Assessment.
