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CRITERION #3: MEASURE:

INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What are the Legal service plan key cost drivers?

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2. What is an unallowable cost?

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3. How will you measure your Legal service plan effectiveness?

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4. How will measures be used to manage and adapt?

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5. What would be a real cause for concern?

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6. What measurements are possible, practicable and meaningful?

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7. How frequently do you verify your Legal service plan strategy?

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8. What are the estimated costs of proposed changes?

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9. What users will be impacted?

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10. What causes investor action?

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11. Do you have an issue in getting priority?

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12. Has a cost center been established?

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13. What could cause delays in the schedule?

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14. Why do you expend time and effort to implement measurement, for whom?

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15. What does verifying compliance entail?

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16. Who is involved in verifying compliance?

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17. What would it cost to replace your technology?

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18. Have you included everything in your Legal service plan cost models?

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19. Is the solution cost-effective?

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20. What causes extra work or rework?

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21. What is the Legal service plan business impact?

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22. How do you verify performance?

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23. What measurements are being captured?

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24. Is there an opportunity to verify requirements?

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25. How is performance measured?

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26. Do you verify that corrective actions were taken?

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27. How will success or failure be measured?

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28. Are you taking your company in the direction of better and revenue or cheaper and cost?

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29. How are costs allocated?

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30. Where is it measured?

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31. How can you reduce costs?

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32. What details are required of the Legal service plan cost structure?

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33. Was a business case (cost/benefit) developed?

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34. Are there any easy-to-implement alternatives to Legal service plan? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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35. When are costs are incurred?

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36. How frequently do you track Legal service plan measures?

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37. How are measurements made?

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38. How much does it cost?

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39. Are Legal service plan vulnerabilities categorized and prioritized?

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40. Are supply costs steady or fluctuating?

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41. What tests verify requirements?

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42. What is the cost of rework?

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43. Are there competing Legal service plan priorities?

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44. What are hidden Legal service plan quality costs?

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45. What drives O&M cost?

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46. Are indirect costs charged to the Legal service plan program?

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47. What does losing customers cost your organization?

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48. Do you have any cost Legal service plan limitation requirements?

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49. Where is the cost?

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50. How are you verifying it?

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51. Which measures and indicators matter?

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52. Are you able to realize any cost savings?

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53. Who should receive measurement reports?

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54. How can you measure the performance?

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55. At what cost?

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56. What do you measure and why?

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57. Are the measurements objective?

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58. How to cause the change?

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59. How sensitive must the Legal service plan strategy be to cost?

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60. How will your organization measure success?

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61. How do you prevent mis-estimating cost?

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62. What relevant entities could be measured?

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63. Which costs should be taken into account?

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64. When a disaster occurs, who gets priority?

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65. What are the costs of reform?

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66. How can you manage cost down?

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67. How do you verify if Legal service plan is built right?

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68. How do you measure lifecycle phases?

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69. What is the total cost related to deploying Legal service plan, including any consulting or professional services?

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70. How will effects be measured?

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71. How do you verify the authenticity of the data and information used?

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72. How do you measure efficient delivery of Legal service plan services?

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73. Will Legal service plan have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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74. Are actual costs in line with budgeted costs?

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75. How do you verify and develop ideas and innovations?

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76. What does your operating model cost?

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77. Does a Legal service plan quantification method exist?

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78. How do you verify the Legal service plan requirements quality?

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79. How can a Legal service plan test verify your ideas or assumptions?

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80. Where can you go to verify the info?

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81. What harm might be caused?

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82. Do you have a flow diagram of what happens?

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83. What are the Legal service plan investment costs?

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84. What are the costs and benefits?

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85. What are you verifying?

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86. What are the operational costs after Legal service plan deployment?

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87. Is the cost worth the Legal service plan effort ?

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88. How do your measurements capture actionable Legal service plan information for use in exceeding your customers expectations and securing your customers engagement?

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89. Are you aware of what could cause a problem?

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90. How do you measure variability?

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91. What are your key Legal service plan organizational performance measures, including key short and longer-term financial measures?

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92. How is the value delivered by Legal service plan being measured?

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93. How will costs be allocated?

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94. Does the Legal service plan task fit the client’s priorities?

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95. What is the root cause(s) of the problem?

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96. When should you bother with diagrams?

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97. What are your customers expectations and measures?

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98. What causes mismanagement?

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99. How do you verify your resources?

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100. What are the strategic priorities for this year?

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101. What are the uncertainties surrounding estimates of impact?

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102. What are the current costs of the Legal service plan process?

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103. How do you aggregate measures across priorities?

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104. How is progress measured?

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105. What evidence is there and what is measured?

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106. How will you measure success?

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107. What methods are feasible and acceptable to estimate the impact of reforms?

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108. What potential environmental factors impact the Legal service plan effort?

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109. How do you quantify and qualify impacts?

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110. How do you control the overall costs of your work processes?

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111. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Legal service plan services/products?

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112. How can you measure Legal service plan in a systematic way?

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113. What are allowable costs?

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114. What is your decision requirements diagram?

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115. How do you verify and validate the Legal service plan data?

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116. Are there measurements based on task performance?

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117. What disadvantage does this cause for the user?

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118. Why do the measurements/indicators matter?

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119. Are the Legal service plan benefits worth its costs?

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120. How can you reduce the costs of obtaining inputs?

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121. What is the total fixed cost?

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122. How do you measure success?

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123. What could cause you to change course?

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124. What is the cause of any Legal service plan gaps?

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125. What does a Test Case verify?

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126. What are your primary costs, revenues, assets?

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127. What are the costs?

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128. Why a Legal service plan focus?

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129. Which Legal service plan impacts are significant?

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130. Who pays the cost?

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131. What is measured? Why?

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132. Have design-to-cost goals been established?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Legal Service Plan A Complete Guide - 2020 Edition

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