Читать книгу Call Data Record A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are the clients issues and concerns?
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2. How are you going to measure success?
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3. Who needs what information?
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4. How do you assess your Call data record workforce capability and capacity needs, including skills, competencies, and staffing levels?
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5. For your Call data record project, identify and describe the business environment, is there more than one layer to the business environment?
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6. How does it fit into your organizational needs and tasks?
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7. Who needs budgets?
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8. Who else hopes to benefit from it?
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9. How do you identify the kinds of information that you will need?
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10. How are the Call data record’s objectives aligned to the group’s overall stakeholder strategy?
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11. Is it needed?
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12. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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13. What activities does the governance board need to consider?
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14. Why the need?
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15. What Call data record coordination do you need?
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16. What are the stakeholder objectives to be achieved with Call data record?
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17. Who needs to know about Call data record?
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18. As a sponsor, customer or management, how important is it to meet goals, objectives?
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19. Do you know what you need to know about Call data record?
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20. What is the extent or complexity of the Call data record problem?
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21. What prevents you from making the changes you know will make you a more effective Call data record leader?
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22. How can auditing be a preventative security measure?
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23. Consider your own Call data record project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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24. To what extent does each concerned units management team recognize Call data record as an effective investment?
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25. How do you recognize an objection?
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26. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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27. To what extent would your organization benefit from being recognized as a award recipient?
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28. Do you have/need 24-hour access to key personnel?
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29. Does your organization need more Call data record education?
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30. Is the need for organizational change recognized?
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31. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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32. Are there regulatory / compliance issues?
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33. What would happen if Call data record weren’t done?
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34. Which information does the Call data record business case need to include?
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35. What information do users need?
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36. Does Call data record create potential expectations in other areas that need to be recognized and considered?
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37. What training and capacity building actions are needed to implement proposed reforms?
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38. What does Call data record success mean to the stakeholders?
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39. Will a response program recognize when a crisis occurs and provide some level of response?
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40. What is the recognized need?
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41. What are your needs in relation to Call data record skills, labor, equipment, and markets?
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42. Are losses recognized in a timely manner?
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43. Are problem definition and motivation clearly presented?
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44. What Call data record capabilities do you need?
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45. What are the Call data record resources needed?
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46. What Call data record problem should be solved?
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47. What extra resources will you need?
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48. Can management personnel recognize the monetary benefit of Call data record?
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49. Are there recognized Call data record problems?
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50. Will new equipment/products be required to facilitate Call data record delivery, for example is new software needed?
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51. Which issues are too important to ignore?
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52. What vendors make products that address the Call data record needs?
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53. Are employees recognized for desired behaviors?
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54. What needs to be done?
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55. What creative shifts do you need to take?
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56. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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57. Why is this needed?
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58. Did you miss any major Call data record issues?
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59. Do you need different information or graphics?
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60. Have you identified your Call data record key performance indicators?
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61. Who are your key stakeholders who need to sign off?
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62. Where is training needed?
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63. Whom do you really need or want to serve?
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64. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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65. Does the problem have ethical dimensions?
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66. What resources or support might you need?
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67. What is the smallest subset of the problem you can usefully solve?
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68. Are controls defined to recognize and contain problems?
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69. What is the Call data record problem definition? What do you need to resolve?
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70. What do you need to start doing?
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71. How are training requirements identified?
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72. What are the expected benefits of Call data record to the stakeholder?
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73. What should be considered when identifying available resources, constraints, and deadlines?
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74. Do you recognize Call data record achievements?
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75. What tools and technologies are needed for a custom Call data record project?
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76. How many trainings, in total, are needed?
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77. How do you take a forward-looking perspective in identifying Call data record research related to market response and models?
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78. Where do you need to exercise leadership?
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79. Which needs are not included or involved?
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80. What problems are you facing and how do you consider Call data record will circumvent those obstacles?
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81. What else needs to be measured?
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82. What needs to stay?
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83. Who defines the rules in relation to any given issue?
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84. How much are sponsors, customers, partners, stakeholders involved in Call data record? In other words, what are the risks, if Call data record does not deliver successfully?
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85. What Call data record events should you attend?
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86. What is the problem and/or vulnerability?
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87. Would you recognize a threat from the inside?
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88. Is the quality assurance team identified?
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89. What do employees need in the short term?
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90. Who needs to know?
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91. What are the minority interests and what amount of minority interests can be recognized?
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92. Will it solve real problems?
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93. How do you identify subcontractor relationships?
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94. Are there any specific expectations or concerns about the Call data record team, Call data record itself?
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95. Are there Call data record problems defined?
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96. What situation(s) led to this Call data record Self Assessment?
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97. Are there any revenue recognition issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Call data record Index at the beginning of the Self-Assessment.
