Читать книгу Master Data Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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2. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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3. How will the Master Data Services team and the group measure complete success of Master Data Services?
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4. Are task requirements clearly defined?
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5. Is budget approved and allocated for the requirements?
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6. When is/was the Master Data Services start date?
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7. Is Master Data Services required?
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8. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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9. Is a fully trained team formed, supported, and committed to work on the Master Data Services improvements?
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10. How do you keep key subject matter experts in the loop?
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11. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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12. How do you gather requirements?
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13. What are the rough order estimates on cost savings/opportunities that Master Data Services brings?
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14. Is Master Data Services linked to key stakeholder goals and objectives?
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15. What is in the scope and what is not in scope?
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16. What is out-of-scope initially?
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17. What intelligence can you gather?
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18. What is the scope of the Master Data Services work?
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19. What are (control) requirements for Master Data Services Information?
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20. Is the Master Data Services scope complete and appropriately sized?
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21. Are team charters developed?
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22. How often are the team meetings?
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23. How was the ‘as is’ process map developed, reviewed, verified and validated?
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24. What are the compelling stakeholder reasons for embarking on Master Data Services?
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25. Is the work to date meeting requirements?
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26. Is there a Master Data Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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27. Have all of the relationships been defined properly?
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28. What are the dynamics of the communication plan?
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29. Who are the Master Data Services improvement team members, including Management Leads and Coaches?
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30. Are required metrics defined, what are they?
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31. Scope of sensitive information?
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32. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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33. Has a project plan, Gantt chart, or similar been developed/completed?
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34. What defines best in class?
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35. Are additional no requirements or clarity of requirements necessary?
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36. Have specific policy objectives been defined?
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37. What are requirements for systems?
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38. Does function perform as designed according to requirements?
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39. Has/have the customer(s) been identified?
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40. Is there a critical path to deliver Master Data Services results?
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41. Who defines (or who defined) the rules and roles?
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42. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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43. What critical content must be communicated – who, what, when, where, and how?
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44. How do you hand over Master Data Services context?
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45. How do you manage changes in Master Data Services requirements?
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46. When are meeting minutes sent out? Who is on the distribution list?
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47. Is it clearly defined in and to your organization what you do?
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48. How would you define Master Data Services leadership?
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49. How much governance is required based on domains and use cases?
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50. How do you gather Master Data Services requirements?
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51. Who is gathering Master Data Services information?
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52. Is Master Data Services currently on schedule according to the plan?
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53. What scope to assess?
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54. What gets examined?
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55. Are accountability and ownership for Master Data Services clearly defined?
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56. Have all basic functions of Master Data Services been defined?
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57. How do you build the right business case?
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58. Are customers identified and high impact areas defined?
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59. What would be the goal or target for a Master Data Services’s improvement team?
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60. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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61. What are the requirements for audit information?
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62. What is in scope?
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63. What sources do you use to gather information for a Master Data Services study?
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64. Is the team equipped with available and reliable resources?
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65. When is the estimated completion date?
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66. Are all requirements met?
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67. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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68. Has the Master Data Services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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69. What information do you gather?
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70. The political context: who holds power?
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71. Are different versions of process maps needed to account for the different types of inputs?
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72. Are resources adequate for the scope?
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73. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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74. What are your hardware and software requirements?
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75. Is the Master Data Services scope manageable?
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76. Is there a clear Master Data Services case definition?
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77. If substitutes have been appointed, have they been briefed on the Master Data Services goals and received regular communications as to the progress to date?
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78. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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79. Has the direction changed at all during the course of Master Data Services? If so, when did it change and why?
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80. Are there any specific Identity Management requirements?
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81. Do you have a Master Data Services success story or case study ready to tell and share?
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82. Are there any constraints known that bear on the ability to perform Master Data Services work? How is the team addressing them?
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83. What is the context?
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84. What Master Data Services requirements should be gathered?
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85. What key stakeholder process output measure(s) does Master Data Services leverage and how?
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86. Does the scope remain the same?
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87. What are the Master Data Services tasks and definitions?
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88. Will team members perform Master Data Services work when assigned and in a timely fashion?
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89. Are there different segments of customers?
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90. How will variation in the actual durations of each activity be dealt with to ensure that the expected Master Data Services results are met?
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91. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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92. Does the team have regular meetings?
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93. Has a team charter been developed and communicated?
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94. What constraints exist that might impact the team?
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95. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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96. What scope do you want your strategy to cover?
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97. Has everyone on the team, including the team leaders, been properly trained?
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98. Why are you doing Master Data Services and what is the scope?
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99. Will team members regularly document their Master Data Services work?
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100. How do you manage unclear Master Data Services requirements?
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101. Are the Master Data Services requirements testable?
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102. Has a high-level ‘as is’ process map been completed, verified and validated?
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103. Are approval levels defined for contracts and supplements to contracts?
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104. How did the Master Data Services manager receive input to the development of a Master Data Services improvement plan and the estimated completion dates/times of each activity?
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105. Has your scope been defined?
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106. Is the scope of Master Data Services defined?
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107. What knowledge or experience is required?
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108. What are the tasks and definitions?
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109. Who approved the Master Data Services scope?
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110. Are improvement team members fully trained on Master Data Services?
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111. Is there any additional Master Data Services definition of success?
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112. How are consistent Master Data Services definitions important?
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113. Have the customer needs been translated into specific, measurable requirements? How?
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114. How is the team tracking and documenting its work?
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115. Is full participation by members in regularly held team meetings guaranteed?
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116. How do you catch Master Data Services definition inconsistencies?
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117. What is the scope of the Master Data Services effort?
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118. Will a Master Data Services production readiness review be required?
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119. What is the definition of Master Data Services excellence?
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120. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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121. What are the record-keeping requirements of Master Data Services activities?
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122. Are stakeholder processes mapped?
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123. Is scope creep really all bad news?
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124. What customer feedback methods were used to solicit their input?
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125. How does the Master Data Services manager ensure against scope creep?
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126. Is the team sponsored by a champion or stakeholder leader?
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127. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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128. Are customer(s) identified and segmented according to their different needs and requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Master Data Services Index at the beginning of the Self-Assessment.
