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Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Transaction Payments As A Service

Scorecard Example13

Transaction Payments As A Service

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:44

CRITERION #4: ANALYZE:59

CRITERION #5: IMPROVE:75

CRITERION #6: CONTROL:91

CRITERION #7: SUSTAIN:104

Transaction Payments As A Service and Managing Projects, Criteria for Project Managers:130

1.0 Initiating Process Group: Transaction Payments As A Service131

1.1 Project Charter: Transaction Payments As A Service133

1.2 Stakeholder Register: Transaction Payments As A Service135

1.3 Stakeholder Analysis Matrix: Transaction Payments As A Service136

2.0 Planning Process Group: Transaction Payments As A Service138

2.1 Project Management Plan: Transaction Payments As A Service141

2.2 Scope Management Plan: Transaction Payments As A Service143

2.3 Requirements Management Plan: Transaction Payments As A Service145

2.4 Requirements Documentation: Transaction Payments As A Service147

2.5 Requirements Traceability Matrix: Transaction Payments As A Service149

2.6 Project Scope Statement: Transaction Payments As A Service151

2.7 Assumption and Constraint Log: Transaction Payments As A Service154

2.8 Work Breakdown Structure: Transaction Payments As A Service156

2.9 WBS Dictionary: Transaction Payments As A Service158

2.10 Schedule Management Plan: Transaction Payments As A Service160

2.11 Activity List: Transaction Payments As A Service162

2.12 Activity Attributes: Transaction Payments As A Service164

2.13 Milestone List: Transaction Payments As A Service166

2.14 Network Diagram: Transaction Payments As A Service168

2.15 Activity Resource Requirements: Transaction Payments As A Service170

2.16 Resource Breakdown Structure: Transaction Payments As A Service171

2.17 Activity Duration Estimates: Transaction Payments As A Service173

2.18 Duration Estimating Worksheet: Transaction Payments As A Service175

2.19 Project Schedule: Transaction Payments As A Service177

2.20 Cost Management Plan: Transaction Payments As A Service179

2.21 Activity Cost Estimates: Transaction Payments As A Service181

2.22 Cost Estimating Worksheet: Transaction Payments As A Service183

2.23 Cost Baseline: Transaction Payments As A Service185

2.24 Quality Management Plan: Transaction Payments As A Service187

2.25 Quality Metrics: Transaction Payments As A Service189

2.26 Process Improvement Plan: Transaction Payments As A Service191

2.27 Responsibility Assignment Matrix: Transaction Payments As A Service193

2.28 Roles and Responsibilities: Transaction Payments As A Service195

2.29 Human Resource Management Plan: Transaction Payments As A Service197

2.30 Communications Management Plan: Transaction Payments As A Service199

2.31 Risk Management Plan: Transaction Payments As A Service201

2.32 Risk Register: Transaction Payments As A Service203

2.33 Probability and Impact Assessment: Transaction Payments As A Service205

2.34 Probability and Impact Matrix: Transaction Payments As A Service207

2.35 Risk Data Sheet: Transaction Payments As A Service209

2.36 Procurement Management Plan: Transaction Payments As A Service211

2.37 Source Selection Criteria: Transaction Payments As A Service213

2.38 Stakeholder Management Plan: Transaction Payments As A Service215

2.39 Change Management Plan: Transaction Payments As A Service217

3.0 Executing Process Group: Transaction Payments As A Service219

3.1 Team Member Status Report: Transaction Payments As A Service221

3.2 Change Request: Transaction Payments As A Service223

3.3 Change Log: Transaction Payments As A Service225

3.4 Decision Log: Transaction Payments As A Service227

3.5 Quality Audit: Transaction Payments As A Service229

3.6 Team Directory: Transaction Payments As A Service232

3.7 Team Operating Agreement: Transaction Payments As A Service234

3.8 Team Performance Assessment: Transaction Payments As A Service236

3.9 Team Member Performance Assessment: Transaction Payments As A Service239

3.10 Issue Log: Transaction Payments As A Service241

4.0 Monitoring and Controlling Process Group: Transaction Payments As A Service243

4.1 Project Performance Report: Transaction Payments As A Service245

4.2 Variance Analysis: Transaction Payments As A Service247

4.3 Earned Value Status: Transaction Payments As A Service249

4.4 Risk Audit: Transaction Payments As A Service251

4.5 Contractor Status Report: Transaction Payments As A Service253

4.6 Formal Acceptance: Transaction Payments As A Service255

5.0 Closing Process Group: Transaction Payments As A Service257

5.1 Procurement Audit: Transaction Payments As A Service259

5.2 Contract Close-Out: Transaction Payments As A Service261

5.3 Project or Phase Close-Out: Transaction Payments As A Service263

5.4 Lessons Learned: Transaction Payments As A Service265

Index267

Transaction Payments As A Service A Complete Guide - 2020 Edition

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