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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Information Media

Scorecard Example12

Information Media

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:57

CRITERION #5: IMPROVE:73

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:102

Information Media and Managing Projects, Criteria for Project Managers:126

1.0 Initiating Process Group: Information Media127

1.1 Project Charter: Information Media129

1.2 Stakeholder Register: Information Media131

1.3 Stakeholder Analysis Matrix: Information Media132

2.0 Planning Process Group: Information Media134

2.1 Project Management Plan: Information Media136

2.2 Scope Management Plan: Information Media138

2.3 Requirements Management Plan: Information Media140

2.4 Requirements Documentation: Information Media142

2.5 Requirements Traceability Matrix: Information Media144

2.6 Project Scope Statement: Information Media146

2.7 Assumption and Constraint Log: Information Media148

2.8 Work Breakdown Structure: Information Media150

2.9 WBS Dictionary: Information Media152

2.10 Schedule Management Plan: Information Media155

2.11 Activity List: Information Media157

2.12 Activity Attributes: Information Media159

2.13 Milestone List: Information Media161

2.14 Network Diagram: Information Media163

2.15 Activity Resource Requirements: Information Media165

2.16 Resource Breakdown Structure: Information Media166

2.17 Activity Duration Estimates: Information Media168

2.18 Duration Estimating Worksheet: Information Media170

2.19 Project Schedule: Information Media172

2.20 Cost Management Plan: Information Media174

2.21 Activity Cost Estimates: Information Media176

2.22 Cost Estimating Worksheet: Information Media178

2.23 Cost Baseline: Information Media180

2.24 Quality Management Plan: Information Media182

2.25 Quality Metrics: Information Media184

2.26 Process Improvement Plan: Information Media186

2.27 Responsibility Assignment Matrix: Information Media188

2.28 Roles and Responsibilities: Information Media190

2.29 Human Resource Management Plan: Information Media192

2.30 Communications Management Plan: Information Media194

2.31 Risk Management Plan: Information Media196

2.32 Risk Register: Information Media198

2.33 Probability and Impact Assessment: Information Media200

2.34 Probability and Impact Matrix: Information Media202

2.35 Risk Data Sheet: Information Media204

2.36 Procurement Management Plan: Information Media206

2.37 Source Selection Criteria: Information Media208

2.38 Stakeholder Management Plan: Information Media210

2.39 Change Management Plan: Information Media212

3.0 Executing Process Group: Information Media214

3.1 Team Member Status Report: Information Media216

3.2 Change Request: Information Media218

3.3 Change Log: Information Media220

3.4 Decision Log: Information Media222

3.5 Quality Audit: Information Media224

3.6 Team Directory: Information Media227

3.7 Team Operating Agreement: Information Media229

3.8 Team Performance Assessment: Information Media231

3.9 Team Member Performance Assessment: Information Media233

3.10 Issue Log: Information Media235

4.0 Monitoring and Controlling Process Group: Information Media237

4.1 Project Performance Report: Information Media239

4.2 Variance Analysis: Information Media241

4.3 Earned Value Status: Information Media243

4.4 Risk Audit: Information Media245

4.5 Contractor Status Report: Information Media247

4.6 Formal Acceptance: Information Media249

5.0 Closing Process Group: Information Media251

5.1 Procurement Audit: Information Media253

5.2 Contract Close-Out: Information Media256

5.3 Project or Phase Close-Out: Information Media258

5.4 Lessons Learned: Information Media260

Index262

Information Media A Complete Guide - 2020 Edition

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