Читать книгу Information Officer A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How did the Information officer manager receive input to the development of a Information officer improvement plan and the estimated completion dates/times of each activity?
<--- Score
2. What are the rough order estimates on cost savings/opportunities that Information officer brings?
<--- Score
3. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
4. What happens if Information officer’s scope changes?
<--- Score
5. Is special Information officer user knowledge required?
<--- Score
6. What are the Information officer tasks and definitions?
<--- Score
7. Are roles and responsibilities formally defined?
<--- Score
8. The political context: who holds power?
<--- Score
9. Are required metrics defined, what are they?
<--- Score
10. What is the scope of Information officer?
<--- Score
11. What system do you use for gathering Information officer information?
<--- Score
12. Do you all define Information officer in the same way?
<--- Score
13. Are customers identified and high impact areas defined?
<--- Score
14. Who defines (or who defined) the rules and roles?
<--- Score
15. Is Information officer linked to key stakeholder goals and objectives?
<--- Score
16. How do you gather Information officer requirements?
<--- Score
17. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
18. What constraints exist that might impact the team?
<--- Score
19. What are the core elements of the Information officer business case?
<--- Score
20. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
21. What are the compelling stakeholder reasons for embarking on Information officer?
<--- Score
22. Scope of sensitive information?
<--- Score
23. How will variation in the actual durations of each activity be dealt with to ensure that the expected Information officer results are met?
<--- Score
24. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
25. Is the team sponsored by a champion or stakeholder leader?
<--- Score
26. Have specific policy objectives been defined?
<--- Score
27. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
28. Are stakeholder processes mapped?
<--- Score
29. How would you define Information officer leadership?
<--- Score
30. Is the Information officer scope complete and appropriately sized?
<--- Score
31. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
32. How does the Information officer manager ensure against scope creep?
<--- Score
33. What knowledge or experience is required?
<--- Score
34. What are the dynamics of the communication plan?
<--- Score
35. Is there any additional Information officer definition of success?
<--- Score
36. Has the Information officer work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
37. Is there a critical path to deliver Information officer results?
<--- Score
38. Does the scope remain the same?
<--- Score
39. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
40. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
41. Will a Information officer production readiness review be required?
<--- Score
42. Has the direction changed at all during the course of Information officer? If so, when did it change and why?
<--- Score
43. Do you have organizational privacy requirements?
<--- Score
44. What are the Privacy Act Requirements?
<--- Score
45. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
46. What gets examined?
<--- Score
47. Has a Information officer requirement not been met?
<--- Score
48. How will the Information officer team and the group measure complete success of Information officer?
<--- Score
49. Has/have the customer(s) been identified?
<--- Score
50. How often are the team meetings?
<--- Score
51. Who is gathering Information officer information?
<--- Score
52. What is the definition of Information officer excellence?
<--- Score
53. Who is gathering information?
<--- Score
54. What sort of initial information to gather?
<--- Score
55. Has your scope been defined?
<--- Score
56. Are audit criteria, scope, frequency and methods defined?
<--- Score
57. What are (control) requirements for Information officer Information?
<--- Score
58. What information should you gather?
<--- Score
59. When is/was the Information officer start date?
<--- Score
60. What information do you gather?
<--- Score
61. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
62. How are consistent Information officer definitions important?
<--- Score
63. Why are you doing Information officer and what is the scope?
<--- Score
64. What critical content must be communicated – who, what, when, where, and how?
<--- Score
65. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
66. When is the estimated completion date?
<--- Score
67. Have all basic functions of Information officer been defined?
<--- Score
68. How do you catch Information officer definition inconsistencies?
<--- Score
69. What are the requirements for audit information?
<--- Score
70. Is scope creep really all bad news?
<--- Score
71. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
72. What is the scope of the Information officer work?
<--- Score
73. Are the Information officer requirements complete?
<--- Score
74. Are there any constraints known that bear on the ability to perform Information officer work? How is the team addressing them?
<--- Score
75. What sources do you use to gather information for a Information officer study?
<--- Score
76. What is a worst-case scenario for losses?
<--- Score
77. Is a fully trained team formed, supported, and committed to work on the Information officer improvements?
<--- Score
78. How do you manage changes in Information officer requirements?
<--- Score
79. How would you define the culture at your organization, how susceptible is it to Information officer changes?
<--- Score
80. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
81. Are there different segments of customers?
<--- Score
82. What scope to assess?
<--- Score
83. What are the record-keeping requirements of Information officer activities?
<--- Score
84. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
85. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
86. What would be the goal or target for a Information officer’s improvement team?
<--- Score
87. How do you build the right business case?
<--- Score
88. How is the team tracking and documenting its work?
<--- Score
89. Is the Information officer scope manageable?
<--- Score
90. Do you have a comprehensive set of service level agreement requirements?
<--- Score
91. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
92. Is the team equipped with available and reliable resources?
<--- Score
93. Is there a clear Information officer case definition?
<--- Score
94. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
95. Is there a Information officer management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
96. What is out-of-scope initially?
<--- Score
97. Are resources adequate for the scope?
<--- Score
98. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
99. Is Information officer required?
<--- Score
100. What customer feedback methods were used to solicit their input?
<--- Score
101. Is the work to date meeting requirements?
<--- Score
102. If substitutes have been appointed, have they been briefed on the Information officer goals and received regular communications as to the progress to date?
<--- Score
103. What is in scope?
<--- Score
104. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
105. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
106. Will team members regularly document their Information officer work?
<--- Score
107. Is Information officer currently on schedule according to the plan?
<--- Score
108. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
109. Does the team have regular meetings?
<--- Score
110. How do you gather requirements?
<--- Score
111. What is the context?
<--- Score
112. How and when will the baselines be defined?
<--- Score
113. Are improvement team members fully trained on Information officer?
<--- Score
114. Where can you gather more information?
<--- Score
115. Has a team charter been developed and communicated?
<--- Score
116. What Information officer requirements should be gathered?
<--- Score
117. What key stakeholder process output measure(s) does Information officer leverage and how?
<--- Score
118. How do you hand over Information officer context?
<--- Score
119. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
120. What is in the scope and what is not in scope?
<--- Score
121. Is it clearly defined in and to your organization what you do?
<--- Score
122. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
<--- Score
123. Will team members perform Information officer work when assigned and in a timely fashion?
<--- Score
124. How do you keep key subject matter experts in the loop?
<--- Score
125. What scope do you want your strategy to cover?
<--- Score
126. Are team charters developed?
<--- Score
127. Who are the Information officer improvement team members, including Management Leads and Coaches?
<--- Score
128. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
129. What is the worst case scenario?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Information officer Index at the beginning of the Self-Assessment.
