Читать книгу Healthcare Quality A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Healthcare Quality

Scorecard Example12

Healthcare Quality

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:102

Healthcare Quality and Managing Projects, Criteria for Project Managers:127

1.0 Initiating Process Group: Healthcare Quality128

1.1 Project Charter: Healthcare Quality130

1.2 Stakeholder Register: Healthcare Quality132

1.3 Stakeholder Analysis Matrix: Healthcare Quality133

2.0 Planning Process Group: Healthcare Quality135

2.1 Project Management Plan: Healthcare Quality137

2.2 Scope Management Plan: Healthcare Quality139

2.3 Requirements Management Plan: Healthcare Quality141

2.4 Requirements Documentation: Healthcare Quality143

2.5 Requirements Traceability Matrix: Healthcare Quality145

2.6 Project Scope Statement: Healthcare Quality147

2.7 Assumption and Constraint Log: Healthcare Quality149

2.8 Work Breakdown Structure: Healthcare Quality151

2.9 WBS Dictionary: Healthcare Quality153

2.10 Schedule Management Plan: Healthcare Quality155

2.11 Activity List: Healthcare Quality157

2.12 Activity Attributes: Healthcare Quality159

2.13 Milestone List: Healthcare Quality161

2.14 Network Diagram: Healthcare Quality163

2.15 Activity Resource Requirements: Healthcare Quality165

2.16 Resource Breakdown Structure: Healthcare Quality166

2.17 Activity Duration Estimates: Healthcare Quality168

2.18 Duration Estimating Worksheet: Healthcare Quality170

2.19 Project Schedule: Healthcare Quality172

2.20 Cost Management Plan: Healthcare Quality174

2.21 Activity Cost Estimates: Healthcare Quality176

2.22 Cost Estimating Worksheet: Healthcare Quality178

2.23 Cost Baseline: Healthcare Quality180

2.24 Quality Management Plan: Healthcare Quality182

2.25 Quality Metrics: Healthcare Quality184

2.26 Process Improvement Plan: Healthcare Quality186

2.27 Responsibility Assignment Matrix: Healthcare Quality188

2.28 Roles and Responsibilities: Healthcare Quality190

2.29 Human Resource Management Plan: Healthcare Quality192

2.30 Communications Management Plan: Healthcare Quality194

2.31 Risk Management Plan: Healthcare Quality196

2.32 Risk Register: Healthcare Quality198

2.33 Probability and Impact Assessment: Healthcare Quality200

2.34 Probability and Impact Matrix: Healthcare Quality202

2.35 Risk Data Sheet: Healthcare Quality204

2.36 Procurement Management Plan: Healthcare Quality206

2.37 Source Selection Criteria: Healthcare Quality208

2.38 Stakeholder Management Plan: Healthcare Quality210

2.39 Change Management Plan: Healthcare Quality212

3.0 Executing Process Group: Healthcare Quality214

3.1 Team Member Status Report: Healthcare Quality216

3.2 Change Request: Healthcare Quality218

3.3 Change Log: Healthcare Quality220

3.4 Decision Log: Healthcare Quality222

3.5 Quality Audit: Healthcare Quality224

3.6 Team Directory: Healthcare Quality226

3.7 Team Operating Agreement: Healthcare Quality228

3.8 Team Performance Assessment: Healthcare Quality230

3.9 Team Member Performance Assessment: Healthcare Quality233

3.10 Issue Log: Healthcare Quality235

4.0 Monitoring and Controlling Process Group: Healthcare Quality237

4.1 Project Performance Report: Healthcare Quality239

4.2 Variance Analysis: Healthcare Quality241

4.3 Earned Value Status: Healthcare Quality243

4.4 Risk Audit: Healthcare Quality245

4.5 Contractor Status Report: Healthcare Quality247

4.6 Formal Acceptance: Healthcare Quality249

5.0 Closing Process Group: Healthcare Quality251

5.1 Procurement Audit: Healthcare Quality253

5.2 Contract Close-Out: Healthcare Quality255

5.3 Project or Phase Close-Out: Healthcare Quality257

5.4 Lessons Learned: Healthcare Quality259

Index261