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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

RFI

Scorecard Example12

RFI

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:25

CRITERION #3: MEASURE:40

CRITERION #4: ANALYZE:55

CRITERION #5: IMPROVE:71

CRITERION #6: CONTROL:87

CRITERION #7: SUSTAIN:99

RFI and Managing Projects, Criteria for Project Managers:130

1.0 Initiating Process Group: RFI131

1.1 Project Charter: RFI133

1.2 Stakeholder Register: RFI135

1.3 Stakeholder Analysis Matrix: RFI136

2.0 Planning Process Group: RFI138

2.1 Project Management Plan: RFI140

2.2 Scope Management Plan: RFI142

2.3 Requirements Management Plan: RFI144

2.4 Requirements Documentation: RFI146

2.5 Requirements Traceability Matrix: RFI148

2.6 Project Scope Statement: RFI150

2.7 Assumption and Constraint Log: RFI152

2.8 Work Breakdown Structure: RFI154

2.9 WBS Dictionary: RFI156

2.10 Schedule Management Plan: RFI158

2.11 Activity List: RFI160

2.12 Activity Attributes: RFI162

2.13 Milestone List: RFI164

2.14 Network Diagram: RFI166

2.15 Activity Resource Requirements: RFI168

2.16 Resource Breakdown Structure: RFI169

2.17 Activity Duration Estimates: RFI171

2.18 Duration Estimating Worksheet: RFI173

2.19 Project Schedule: RFI175

2.20 Cost Management Plan: RFI177

2.21 Activity Cost Estimates: RFI179

2.22 Cost Estimating Worksheet: RFI181

2.23 Cost Baseline: RFI183

2.24 Quality Management Plan: RFI185

2.25 Quality Metrics: RFI187

2.26 Process Improvement Plan: RFI189

2.27 Responsibility Assignment Matrix: RFI191

2.28 Roles and Responsibilities: RFI193

2.29 Human Resource Management Plan: RFI195

2.30 Communications Management Plan: RFI197

2.31 Risk Management Plan: RFI199

2.32 Risk Register: RFI201

2.33 Probability and Impact Assessment: RFI203

2.34 Probability and Impact Matrix: RFI205

2.35 Risk Data Sheet: RFI207

2.36 Procurement Management Plan: RFI209

2.37 Source Selection Criteria: RFI211

2.38 Stakeholder Management Plan: RFI213

2.39 Change Management Plan: RFI215

3.0 Executing Process Group: RFI217

3.1 Team Member Status Report: RFI219

3.2 Change Request: RFI221

3.3 Change Log: RFI223

3.4 Decision Log: RFI225

3.5 Quality Audit: RFI227

3.6 Team Directory: RFI230

3.7 Team Operating Agreement: RFI232

3.8 Team Performance Assessment: RFI234

3.9 Team Member Performance Assessment: RFI237

3.10 Issue Log: RFI239

4.0 Monitoring and Controlling Process Group: RFI241

4.1 Project Performance Report: RFI243

4.2 Variance Analysis: RFI245

4.3 Earned Value Status: RFI247

4.4 Risk Audit: RFI249

4.5 Contractor Status Report: RFI251

4.6 Formal Acceptance: RFI253

5.0 Closing Process Group: RFI255

5.1 Procurement Audit: RFI257

5.2 Contract Close-Out: RFI260

5.3 Project or Phase Close-Out: RFI262

5.4 Lessons Learned: RFI264

Index266

RFI A Complete Guide - 2020 Edition

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