Читать книгу Health Systems Research A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are the Health systems research requirements complete?
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2. What is the definition of success?
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3. How would you define the culture at your organization, how susceptible is it to Health systems research changes?
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4. What scope do you want your strategy to cover?
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5. Is special Health systems research user knowledge required?
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6. Has the direction changed at all during the course of Health systems research? If so, when did it change and why?
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7. Has the Health systems research work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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8. How would you define Health systems research leadership?
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9. How can the value of Health systems research be defined?
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10. Are task requirements clearly defined?
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11. When is the estimated completion date?
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12. What baselines are required to be defined and managed?
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13. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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14. What are (control) requirements for Health systems research Information?
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15. What is a worst-case scenario for losses?
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16. In what way can you redefine the criteria of choice clients have in your category in your favor?
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17. Has everyone on the team, including the team leaders, been properly trained?
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18. The political context: who holds power?
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19. Are there any constraints known that bear on the ability to perform Health systems research work? How is the team addressing them?
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20. What are the requirements for audit information?
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21. If substitutes have been appointed, have they been briefed on the Health systems research goals and received regular communications as to the progress to date?
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22. How do you manage unclear Health systems research requirements?
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23. What is the worst case scenario?
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24. What is the scope?
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25. What is in the scope and what is not in scope?
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26. How do you manage changes in Health systems research requirements?
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27. Is scope creep really all bad news?
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28. Has a high-level ‘as is’ process map been completed, verified and validated?
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29. How often are the team meetings?
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30. How was the ‘as is’ process map developed, reviewed, verified and validated?
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31. What is the scope of the Health systems research work?
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32. How have you defined all Health systems research requirements first?
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33. Do you have organizational privacy requirements?
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34. Have the customer needs been translated into specific, measurable requirements? How?
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35. Is there a clear Health systems research case definition?
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36. What are the tasks and definitions?
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37. What are the core elements of the Health systems research business case?
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38. Who is gathering information?
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39. Is there a Health systems research management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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40. What are the rough order estimates on cost savings/opportunities that Health systems research brings?
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41. How do you keep key subject matter experts in the loop?
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42. Is there any additional Health systems research definition of success?
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43. Who defines (or who defined) the rules and roles?
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44. Are different versions of process maps needed to account for the different types of inputs?
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45. Is the Health systems research scope manageable?
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46. What are the Health systems research use cases?
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47. What customer feedback methods were used to solicit their input?
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48. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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49. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health systems research results are met?
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50. How is the team tracking and documenting its work?
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51. What are the record-keeping requirements of Health systems research activities?
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52. Do you have a Health systems research success story or case study ready to tell and share?
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53. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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54. What is out of scope?
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55. When is/was the Health systems research start date?
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56. Are audit criteria, scope, frequency and methods defined?
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57. Does the team have regular meetings?
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58. Are the Health systems research requirements testable?
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59. Who approved the Health systems research scope?
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60. How will the Health systems research team and the group measure complete success of Health systems research?
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61. Are resources adequate for the scope?
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62. What system do you use for gathering Health systems research information?
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63. Is there a critical path to deliver Health systems research results?
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64. What scope to assess?
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65. What was the context?
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66. Are accountability and ownership for Health systems research clearly defined?
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67. What defines best in class?
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68. What is in scope?
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69. How do you gather Health systems research requirements?
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70. Have all of the relationships been defined properly?
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71. Is it clearly defined in and to your organization what you do?
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72. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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73. Has a Health systems research requirement not been met?
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74. Who are the Health systems research improvement team members, including Management Leads and Coaches?
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75. Is the Health systems research scope complete and appropriately sized?
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76. Has a project plan, Gantt chart, or similar been developed/completed?
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77. What sort of initial information to gather?
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78. How do you manage scope?
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79. Is the scope of Health systems research defined?
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80. Will a Health systems research production readiness review be required?
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81. Are all requirements met?
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82. How do you think the partners involved in Health systems research would have defined success?
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83. Have specific policy objectives been defined?
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84. Is Health systems research currently on schedule according to the plan?
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85. Are there different segments of customers?
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86. Has your scope been defined?
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87. What sources do you use to gather information for a Health systems research study?
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88. How do you build the right business case?
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89. Why are you doing Health systems research and what is the scope?
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90. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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91. How does the Health systems research manager ensure against scope creep?
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92. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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93. What are the dynamics of the communication plan?
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94. What intelligence can you gather?
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95. What is the context?
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96. What would be the goal or target for a Health systems research’s improvement team?
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97. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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98. What information do you gather?
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99. What are the Health systems research tasks and definitions?
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100. What is the definition of Health systems research excellence?
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101. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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102. Has/have the customer(s) been identified?
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103. What key stakeholder process output measure(s) does Health systems research leverage and how?
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104. How did the Health systems research manager receive input to the development of a Health systems research improvement plan and the estimated completion dates/times of each activity?
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105. What is out-of-scope initially?
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106. Scope of sensitive information?
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107. Is Health systems research linked to key stakeholder goals and objectives?
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108. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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109. What are the compelling stakeholder reasons for embarking on Health systems research?
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110. Is the work to date meeting requirements?
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111. Are required metrics defined, what are they?
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112. What is the scope of the Health systems research effort?
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113. Has a team charter been developed and communicated?
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114. What happens if Health systems research’s scope changes?
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115. Where can you gather more information?
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116. Are approval levels defined for contracts and supplements to contracts?
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117. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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118. How do you hand over Health systems research context?
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119. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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120. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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121. What constraints exist that might impact the team?
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122. When are meeting minutes sent out? Who is on the distribution list?
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123. How do you gather the stories?
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124. Have all basic functions of Health systems research been defined?
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125. What information should you gather?
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126. What Health systems research services do you require?
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127. How are consistent Health systems research definitions important?
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128. How do you catch Health systems research definition inconsistencies?
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129. What gets examined?
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130. What critical content must be communicated – who, what, when, where, and how?
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131. Are roles and responsibilities formally defined?
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132. Is Health systems research required?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health systems research Index at the beginning of the Self-Assessment.
