Читать книгу Cost Plus A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
2. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
3. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
4. Is there any additional Cost Plus definition of success?
<--- Score
5. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
6. Are accountability and ownership for Cost Plus clearly defined?
<--- Score
7. What is the context?
<--- Score
8. What Cost Plus requirements should be gathered?
<--- Score
9. Are there any constraints known that bear on the ability to perform Cost Plus work? How is the team addressing them?
<--- Score
10. When is the estimated completion date?
<--- Score
11. Has a team charter been developed and communicated?
<--- Score
12. What is the worst case scenario?
<--- Score
13. What baselines are required to be defined and managed?
<--- Score
14. What is out-of-scope initially?
<--- Score
15. Is special Cost Plus user knowledge required?
<--- Score
16. How do you gather the stories?
<--- Score
17. How is the team tracking and documenting its work?
<--- Score
18. What are the compelling stakeholder reasons for embarking on Cost Plus?
<--- Score
19. How does the Cost Plus manager ensure against scope creep?
<--- Score
20. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
21. If substitutes have been appointed, have they been briefed on the Cost Plus goals and received regular communications as to the progress to date?
<--- Score
22. How will the Cost Plus team and the group measure complete success of Cost Plus?
<--- Score
23. What scope do you want your strategy to cover?
<--- Score
24. What customer feedback methods were used to solicit their input?
<--- Score
25. Scope of sensitive information?
<--- Score
26. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
27. What are the record-keeping requirements of Cost Plus activities?
<--- Score
28. What would be the goal or target for a Cost Plus’s improvement team?
<--- Score
29. How did the Cost Plus manager receive input to the development of a Cost Plus improvement plan and the estimated completion dates/times of each activity?
<--- Score
30. How do you manage scope?
<--- Score
31. What key stakeholder process output measure(s) does Cost Plus leverage and how?
<--- Score
32. What happens if Cost Plus’s scope changes?
<--- Score
33. What scope to assess?
<--- Score
34. Where can you gather more information?
<--- Score
35. Are required metrics defined, what are they?
<--- Score
36. How do you build the right business case?
<--- Score
37. How and when will the baselines be defined?
<--- Score
38. What is the definition of success?
<--- Score
39. What defines best in class?
<--- Score
40. Is there a critical path to deliver Cost Plus results?
<--- Score
41. Have all of the relationships been defined properly?
<--- Score
42. Has a Cost Plus requirement not been met?
<--- Score
43. Is the work to date meeting requirements?
<--- Score
44. What is the scope of Cost Plus?
<--- Score
45. Why are you doing Cost Plus and what is the scope?
<--- Score
46. Is Cost Plus linked to key stakeholder goals and objectives?
<--- Score
47. Is Cost Plus currently on schedule according to the plan?
<--- Score
48. What are the core elements of the Cost Plus business case?
<--- Score
49. Is scope creep really all bad news?
<--- Score
50. Has/have the customer(s) been identified?
<--- Score
51. The political context: who holds power?
<--- Score
52. What is out of scope?
<--- Score
53. What gets examined?
<--- Score
54. What is in scope?
<--- Score
55. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
56. What are the rough order estimates on cost savings/opportunities that Cost Plus brings?
<--- Score
57. Who defines (or who defined) the rules and roles?
<--- Score
58. What was the context?
<--- Score
59. Is the scope of Cost Plus defined?
<--- Score
60. How are consistent Cost Plus definitions important?
<--- Score
61. Who is gathering information?
<--- Score
62. Who approved the Cost Plus scope?
<--- Score
63. How would you define the culture at your organization, how susceptible is it to Cost Plus changes?
<--- Score
64. How do you gather Cost Plus requirements?
<--- Score
65. Is the Cost Plus scope complete and appropriately sized?
<--- Score
66. Do you have a Cost Plus success story or case study ready to tell and share?
<--- Score
67. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
68. What intelligence can you gather?
<--- Score
69. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
70. How would you define Cost Plus leadership?
<--- Score
71. Have specific policy objectives been defined?
<--- Score
72. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
73. What are the tasks and definitions?
<--- Score
74. What knowledge or experience is required?
<--- Score
75. What sources do you use to gather information for a Cost Plus study?
<--- Score
76. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
77. How do you hand over Cost Plus context?
<--- Score
78. What are the requirements for audit information?
<--- Score
79. Have all basic functions of Cost Plus been defined?
<--- Score
80. Is the Cost Plus scope manageable?
<--- Score
81. How do you think the partners involved in Cost Plus would have defined success?
<--- Score
82. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
83. Are the Cost Plus requirements testable?
<--- Score
84. How often are the team meetings?
<--- Score
85. What is the scope of the Cost Plus effort?
<--- Score
86. What are the Cost Plus tasks and definitions?
<--- Score
87. What information should you gather?
<--- Score
88. How can the value of Cost Plus be defined?
<--- Score
89. Are audit criteria, scope, frequency and methods defined?
<--- Score
90. Are all requirements met?
<--- Score
91. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
92. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
93. Has the Cost Plus work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
94. What sort of initial information to gather?
<--- Score
95. What information do you gather?
<--- Score
96. Has your scope been defined?
<--- Score
97. Do you all define Cost Plus in the same way?
<--- Score
98. Are task requirements clearly defined?
<--- Score
99. How do you manage changes in Cost Plus requirements?
<--- Score
100. Who are the Cost Plus improvement team members, including Management Leads and Coaches?
<--- Score
101. Are approval levels defined for contracts and supplements to contracts?
<--- Score
102. What is the scope of the Cost Plus work?
<--- Score
103. What are the dynamics of the communication plan?
<--- Score
104. What are the Cost Plus use cases?
<--- Score
105. Does the team have regular meetings?
<--- Score
106. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
107. What is a worst-case scenario for losses?
<--- Score
108. Will a Cost Plus production readiness review be required?
<--- Score
109. What system do you use for gathering Cost Plus information?
<--- Score
110. Is there a clear Cost Plus case definition?
<--- Score
111. Who is gathering Cost Plus information?
<--- Score
112. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
113. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
114. How do you manage unclear Cost Plus requirements?
<--- Score
115. Does the scope remain the same?
<--- Score
116. When is/was the Cost Plus start date?
<--- Score
117. How do you catch Cost Plus definition inconsistencies?
<--- Score
118. What critical content must be communicated – who, what, when, where, and how?
<--- Score
119. What is in the scope and what is not in scope?
<--- Score
120. Are resources adequate for the scope?
<--- Score
121. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
122. Are roles and responsibilities formally defined?
<--- Score
123. Is Cost Plus required?
<--- Score
124. Has the direction changed at all during the course of Cost Plus? If so, when did it change and why?
<--- Score
125. How do you gather requirements?
<--- Score
126. What constraints exist that might impact the team?
<--- Score
127. How will variation in the actual durations of each activity be dealt with to ensure that the expected Cost Plus results are met?
<--- Score
128. How do you keep key subject matter experts in the loop?
<--- Score
129. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
130. Are there different segments of customers?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Cost Plus Index at the beginning of the Self-Assessment.
