Читать книгу Customer Media A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you verify and develop ideas and innovations?
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2. What are the strategic priorities for this year?
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3. When should you bother with diagrams?
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4. How sensitive must the Customer media strategy be to cost?
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5. How do you verify the authenticity of the data and information used?
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6. What do you measure and why?
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7. What could cause delays in the schedule?
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8. What do people want to verify?
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9. Do you have a flow diagram of what happens?
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10. How can you measure the performance?
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11. What is measured? Why?
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12. What causes extra work or rework?
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13. How to cause the change?
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14. What measurements are being captured?
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15. Is there an opportunity to verify requirements?
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16. What potential environmental factors impact the Customer media effort?
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17. Is the solution cost-effective?
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18. Do you effectively measure and reward individual and team performance?
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19. How can you measure Customer media in a systematic way?
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20. How do you measure success?
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21. Where can you go to verify the info?
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22. Are the units of measure consistent?
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23. Are you able to realize any cost savings?
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24. What does a Test Case verify?
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25. Are the Customer media benefits worth its costs?
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26. How do you control the overall costs of your work processes?
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27. What are your key Customer media organizational performance measures, including key short and longer-term financial measures?
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28. Are you aware of what could cause a problem?
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29. Which costs should be taken into account?
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30. What is the root cause(s) of the problem?
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31. What causes investor action?
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32. What causes innovation to fail or succeed in your organization?
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33. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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34. What could cause you to change course?
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35. What measurements are possible, practicable and meaningful?
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36. What are the uncertainties surrounding estimates of impact?
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37. How will effects be measured?
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38. Is the cost worth the Customer media effort ?
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39. What are allowable costs?
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40. When are costs are incurred?
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41. What is your Customer media quality cost segregation study?
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42. What happens if cost savings do not materialize?
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43. What does losing customers cost your organization?
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44. What are your operating costs?
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45. What are the costs and benefits?
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46. How is performance measured?
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47. What disadvantage does this cause for the user?
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48. What are the Customer media investment costs?
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49. Was a business case (cost/benefit) developed?
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50. Does management have the right priorities among projects?
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51. What causes mismanagement?
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52. Are there competing Customer media priorities?
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53. What details are required of the Customer media cost structure?
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54. What would be a real cause for concern?
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55. How do you verify your resources?
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56. How will your organization measure success?
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57. How do you measure efficient delivery of Customer media services?
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58. What does your operating model cost?
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59. Among the Customer media product and service cost to be estimated, which is considered hardest to estimate?
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60. Why do the measurements/indicators matter?
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61. Are Customer media vulnerabilities categorized and prioritized?
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62. Are the measurements objective?
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63. Why do you expend time and effort to implement measurement, for whom?
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64. How can a Customer media test verify your ideas or assumptions?
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65. What are your primary costs, revenues, assets?
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66. What evidence is there and what is measured?
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67. How do you verify the Customer media requirements quality?
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68. Are indirect costs charged to the Customer media program?
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69. How is progress measured?
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70. At what cost?
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71. How do you verify performance?
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72. Which measures and indicators matter?
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73. Are there measurements based on task performance?
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74. What are the operational costs after Customer media deployment?
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75. What is your decision requirements diagram?
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76. How will success or failure be measured?
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77. How will you measure success?
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78. What relevant entities could be measured?
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79. What are you verifying?
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80. How long to keep data and how to manage retention costs?
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81. How do you measure variability?
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82. What can be used to verify compliance?
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83. How do your measurements capture actionable Customer media information for use in exceeding your customers expectations and securing your customers engagement?
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84. What is the cost of rework?
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85. What harm might be caused?
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86. How will measures be used to manage and adapt?
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87. How do you prevent mis-estimating cost?
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88. How are costs allocated?
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89. What are hidden Customer media quality costs?
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90. Where is the cost?
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91. What are the estimated costs of proposed changes?
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92. What are your customers expectations and measures?
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93. Are actual costs in line with budgeted costs?
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94. When a disaster occurs, who gets priority?
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95. What are the Customer media key cost drivers?
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96. What is the total fixed cost?
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97. Does a Customer media quantification method exist?
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98. How do you measure lifecycle phases?
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99. What would it cost to replace your technology?
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100. Do you have an issue in getting priority?
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101. What are the current costs of the Customer media process?
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102. Are supply costs steady or fluctuating?
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103. How do you quantify and qualify impacts?
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104. Does the Customer media task fit the client’s priorities?
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105. What is the total cost related to deploying Customer media, including any consulting or professional services?
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106. How can you reduce costs?
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107. Have design-to-cost goals been established?
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108. How much does it cost?
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109. Did you tackle the cause or the symptom?
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110. What methods are feasible and acceptable to estimate the impact of reforms?
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111. How do you verify if Customer media is built right?
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112. What are the costs of reform?
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113. Are missed Customer media opportunities costing your organization money?
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114. Are there any easy-to-implement alternatives to Customer media? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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115. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Customer media services/products?
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116. How is the value delivered by Customer media being measured?
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117. What is the cause of any Customer media gaps?
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118. What are the costs?
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119. Do the benefits outweigh the costs?
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120. Who should receive measurement reports?
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121. Do you have any cost Customer media limitation requirements?
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122. Which Customer media impacts are significant?
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123. How do you verify and validate the Customer media data?
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124. Has a cost center been established?
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125. How do you aggregate measures across priorities?
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126. How frequently do you track Customer media measures?
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127. Have you included everything in your Customer media cost models?
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128. How will costs be allocated?
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129. How can you manage cost down?
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130. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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131. What are the types and number of measures to use?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Customer media Index at the beginning of the Self-Assessment.
