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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Qualitative Methods

Scorecard Example12

Qualitative Methods

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:102

Qualitative Methods and Managing Projects, Criteria for Project Managers:128

1.0 Initiating Process Group: Qualitative Methods129

1.1 Project Charter: Qualitative Methods131

1.2 Stakeholder Register: Qualitative Methods133

1.3 Stakeholder Analysis Matrix: Qualitative Methods134

2.0 Planning Process Group: Qualitative Methods136

2.1 Project Management Plan: Qualitative Methods138

2.2 Scope Management Plan: Qualitative Methods140

2.3 Requirements Management Plan: Qualitative Methods142

2.4 Requirements Documentation: Qualitative Methods144

2.5 Requirements Traceability Matrix: Qualitative Methods146

2.6 Project Scope Statement: Qualitative Methods148

2.7 Assumption and Constraint Log: Qualitative Methods151

2.8 Work Breakdown Structure: Qualitative Methods153

2.9 WBS Dictionary: Qualitative Methods155

2.10 Schedule Management Plan: Qualitative Methods157

2.11 Activity List: Qualitative Methods159

2.12 Activity Attributes: Qualitative Methods161

2.13 Milestone List: Qualitative Methods163

2.14 Network Diagram: Qualitative Methods165

2.15 Activity Resource Requirements: Qualitative Methods167

2.16 Resource Breakdown Structure: Qualitative Methods168

2.17 Activity Duration Estimates: Qualitative Methods170

2.18 Duration Estimating Worksheet: Qualitative Methods172

2.19 Project Schedule: Qualitative Methods174

2.20 Cost Management Plan: Qualitative Methods176

2.21 Activity Cost Estimates: Qualitative Methods178

2.22 Cost Estimating Worksheet: Qualitative Methods180

2.23 Cost Baseline: Qualitative Methods182

2.24 Quality Management Plan: Qualitative Methods184

2.25 Quality Metrics: Qualitative Methods186

2.26 Process Improvement Plan: Qualitative Methods188

2.27 Responsibility Assignment Matrix: Qualitative Methods190

2.28 Roles and Responsibilities: Qualitative Methods192

2.29 Human Resource Management Plan: Qualitative Methods194

2.30 Communications Management Plan: Qualitative Methods196

2.31 Risk Management Plan: Qualitative Methods198

2.32 Risk Register: Qualitative Methods200

2.33 Probability and Impact Assessment: Qualitative Methods202

2.34 Probability and Impact Matrix: Qualitative Methods204

2.35 Risk Data Sheet: Qualitative Methods206

2.36 Procurement Management Plan: Qualitative Methods208

2.37 Source Selection Criteria: Qualitative Methods210

2.38 Stakeholder Management Plan: Qualitative Methods212

2.39 Change Management Plan: Qualitative Methods214

3.0 Executing Process Group: Qualitative Methods216

3.1 Team Member Status Report: Qualitative Methods218

3.2 Change Request: Qualitative Methods220

3.3 Change Log: Qualitative Methods222

3.4 Decision Log: Qualitative Methods224

3.5 Quality Audit: Qualitative Methods226

3.6 Team Directory: Qualitative Methods229

3.7 Team Operating Agreement: Qualitative Methods231

3.8 Team Performance Assessment: Qualitative Methods233

3.9 Team Member Performance Assessment: Qualitative Methods236

3.10 Issue Log: Qualitative Methods238

4.0 Monitoring and Controlling Process Group: Qualitative Methods240

4.1 Project Performance Report: Qualitative Methods242

4.2 Variance Analysis: Qualitative Methods244

4.3 Earned Value Status: Qualitative Methods246

4.4 Risk Audit: Qualitative Methods248

4.5 Contractor Status Report: Qualitative Methods250

4.6 Formal Acceptance: Qualitative Methods252

5.0 Closing Process Group: Qualitative Methods254

5.1 Procurement Audit: Qualitative Methods256

5.2 Contract Close-Out: Qualitative Methods258

5.3 Project or Phase Close-Out: Qualitative Methods260

5.4 Lessons Learned: Qualitative Methods262

Index264

Qualitative Methods A Complete Guide - 2020 Edition

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