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Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Managed Content As A Service

Scorecard Example13

Managed Content As A Service

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:45

CRITERION #4: ANALYZE:60

CRITERION #5: IMPROVE:77

CRITERION #6: CONTROL:94

CRITERION #7: SUSTAIN:107

Managed Content As A Service and Managing Projects, Criteria for Project Managers:132

1.0 Initiating Process Group: Managed Content As A Service133

1.1 Project Charter: Managed Content As A Service135

1.2 Stakeholder Register: Managed Content As A Service137

1.3 Stakeholder Analysis Matrix: Managed Content As A Service138

2.0 Planning Process Group: Managed Content As A Service140

2.1 Project Management Plan: Managed Content As A Service142

2.2 Scope Management Plan: Managed Content As A Service144

2.3 Requirements Management Plan: Managed Content As A Service146

2.4 Requirements Documentation: Managed Content As A Service148

2.5 Requirements Traceability Matrix: Managed Content As A Service150

2.6 Project Scope Statement: Managed Content As A Service152

2.7 Assumption and Constraint Log: Managed Content As A Service155

2.8 Work Breakdown Structure: Managed Content As A Service157

2.9 WBS Dictionary: Managed Content As A Service159

2.10 Schedule Management Plan: Managed Content As A Service162

2.11 Activity List: Managed Content As A Service164

2.12 Activity Attributes: Managed Content As A Service166

2.13 Milestone List: Managed Content As A Service168

2.14 Network Diagram: Managed Content As A Service170

2.15 Activity Resource Requirements: Managed Content As A Service172

2.16 Resource Breakdown Structure: Managed Content As A Service174

2.17 Activity Duration Estimates: Managed Content As A Service176

2.18 Duration Estimating Worksheet: Managed Content As A Service178

2.19 Project Schedule: Managed Content As A Service180

2.20 Cost Management Plan: Managed Content As A Service182

2.21 Activity Cost Estimates: Managed Content As A Service184

2.22 Cost Estimating Worksheet: Managed Content As A Service186

2.23 Cost Baseline: Managed Content As A Service188

2.24 Quality Management Plan: Managed Content As A Service190

2.25 Quality Metrics: Managed Content As A Service192

2.26 Process Improvement Plan: Managed Content As A Service194

2.27 Responsibility Assignment Matrix: Managed Content As A Service196

2.28 Roles and Responsibilities: Managed Content As A Service198

2.29 Human Resource Management Plan: Managed Content As A Service200

2.30 Communications Management Plan: Managed Content As A Service202

2.31 Risk Management Plan: Managed Content As A Service204

2.32 Risk Register: Managed Content As A Service206

2.33 Probability and Impact Assessment: Managed Content As A Service208

2.34 Probability and Impact Matrix: Managed Content As A Service210

2.35 Risk Data Sheet: Managed Content As A Service212

2.36 Procurement Management Plan: Managed Content As A Service214

2.37 Source Selection Criteria: Managed Content As A Service216

2.38 Stakeholder Management Plan: Managed Content As A Service218

2.39 Change Management Plan: Managed Content As A Service220

3.0 Executing Process Group: Managed Content As A Service222

3.1 Team Member Status Report: Managed Content As A Service224

3.2 Change Request: Managed Content As A Service226

3.3 Change Log: Managed Content As A Service228

3.4 Decision Log: Managed Content As A Service230

3.5 Quality Audit: Managed Content As A Service232

3.6 Team Directory: Managed Content As A Service235

3.7 Team Operating Agreement: Managed Content As A Service237

3.8 Team Performance Assessment: Managed Content As A Service239

3.9 Team Member Performance Assessment: Managed Content As A Service241

3.10 Issue Log: Managed Content As A Service243

4.0 Monitoring and Controlling Process Group: Managed Content As A Service245

4.1 Project Performance Report: Managed Content As A Service247

4.2 Variance Analysis: Managed Content As A Service249

4.3 Earned Value Status: Managed Content As A Service251

4.4 Risk Audit: Managed Content As A Service253

4.5 Contractor Status Report: Managed Content As A Service255

4.6 Formal Acceptance: Managed Content As A Service257

5.0 Closing Process Group: Managed Content As A Service259

5.1 Procurement Audit: Managed Content As A Service261

5.2 Contract Close-Out: Managed Content As A Service264

5.3 Project or Phase Close-Out: Managed Content As A Service266

5.4 Lessons Learned: Managed Content As A Service268

Index270

Managed Content As A Service A Complete Guide - 2020 Edition

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