Читать книгу Adobe Certified Associate A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is Adobe Certified Associate required?
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2. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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3. Do you have organizational privacy requirements?
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4. Has the direction changed at all during the course of Adobe Certified Associate? If so, when did it change and why?
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5. Is the scope of Adobe Certified Associate defined?
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6. What is a worst-case scenario for losses?
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7. Are there any constraints known that bear on the ability to perform Adobe Certified Associate work? How is the team addressing them?
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8. What key stakeholder process output measure(s) does Adobe Certified Associate leverage and how?
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9. Who is gathering information?
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10. Has a team charter been developed and communicated?
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11. What sources do you use to gather information for a Adobe Certified Associate study?
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12. How did the Adobe Certified Associate manager receive input to the development of a Adobe Certified Associate improvement plan and the estimated completion dates/times of each activity?
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13. Are there different segments of customers?
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14. What are the dynamics of the communication plan?
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15. Do you all define Adobe Certified Associate in the same way?
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16. How do you gather Adobe Certified Associate requirements?
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17. What Adobe Certified Associate requirements should be gathered?
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18. Are roles and responsibilities formally defined?
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19. How will the Adobe Certified Associate team and the group measure complete success of Adobe Certified Associate?
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20. What constraints exist that might impact the team?
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21. What is in the scope and what is not in scope?
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22. Is there any additional Adobe Certified Associate definition of success?
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23. Are the Adobe Certified Associate requirements complete?
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24. What baselines are required to be defined and managed?
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25. Has/have the customer(s) been identified?
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26. What information should you gather?
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27. Have the customer needs been translated into specific, measurable requirements? How?
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28. How was the ‘as is’ process map developed, reviewed, verified and validated?
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29. How do you gather requirements?
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30. When are meeting minutes sent out? Who is on the distribution list?
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31. What is in scope?
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32. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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33. What critical content must be communicated – who, what, when, where, and how?
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34. How do you manage scope?
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35. Is the Adobe Certified Associate scope complete and appropriately sized?
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36. How do you manage unclear Adobe Certified Associate requirements?
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37. What is the scope of Adobe Certified Associate?
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38. What customer feedback methods were used to solicit their input?
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39. Are audit criteria, scope, frequency and methods defined?
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40. Are the Adobe Certified Associate requirements testable?
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41. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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42. How do you keep key subject matter experts in the loop?
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43. What was the context?
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44. Is Adobe Certified Associate currently on schedule according to the plan?
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45. What are the tasks and definitions?
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46. Has your scope been defined?
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47. What is the definition of success?
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48. What are the Adobe Certified Associate tasks and definitions?
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49. Is the Adobe Certified Associate scope manageable?
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50. Is there a critical path to deliver Adobe Certified Associate results?
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51. What is the scope of the Adobe Certified Associate work?
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52. If substitutes have been appointed, have they been briefed on the Adobe Certified Associate goals and received regular communications as to the progress to date?
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53. How is the team tracking and documenting its work?
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54. What is the scope?
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55. How often are the team meetings?
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56. Are accountability and ownership for Adobe Certified Associate clearly defined?
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57. What system do you use for gathering Adobe Certified Associate information?
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58. Are task requirements clearly defined?
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59. How can the value of Adobe Certified Associate be defined?
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60. Are resources adequate for the scope?
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61. Does the team have regular meetings?
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62. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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63. What happens if Adobe Certified Associate’s scope changes?
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64. How would you define the culture at your organization, how susceptible is it to Adobe Certified Associate changes?
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65. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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66. Has a high-level ‘as is’ process map been completed, verified and validated?
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67. Has a Adobe Certified Associate requirement not been met?
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68. Is scope creep really all bad news?
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69. What is the scope of the Adobe Certified Associate effort?
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70. Is Adobe Certified Associate linked to key stakeholder goals and objectives?
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71. Has everyone on the team, including the team leaders, been properly trained?
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72. Are approval levels defined for contracts and supplements to contracts?
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73. Who defines (or who defined) the rules and roles?
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74. Does the scope remain the same?
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75. Are different versions of process maps needed to account for the different types of inputs?
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76. Who are the Adobe Certified Associate improvement team members, including Management Leads and Coaches?
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77. Do you have a Adobe Certified Associate success story or case study ready to tell and share?
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78. The political context: who holds power?
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79. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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80. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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81. What are the core elements of the Adobe Certified Associate business case?
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82. Have all of the relationships been defined properly?
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83. When is the estimated completion date?
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84. Are all requirements met?
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85. Has the Adobe Certified Associate work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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86. What is the context?
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87. Is there a clear Adobe Certified Associate case definition?
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88. How do you think the partners involved in Adobe Certified Associate would have defined success?
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89. Is it clearly defined in and to your organization what you do?
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90. What are the compelling stakeholder reasons for embarking on Adobe Certified Associate?
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91. What is the worst case scenario?
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92. Is the work to date meeting requirements?
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93. When is/was the Adobe Certified Associate start date?
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94. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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95. Scope of sensitive information?
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96. What are (control) requirements for Adobe Certified Associate Information?
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97. How and when will the baselines be defined?
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98. What are the Adobe Certified Associate use cases?
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99. Why are you doing Adobe Certified Associate and what is the scope?
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100. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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101. What knowledge or experience is required?
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102. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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103. Will a Adobe Certified Associate production readiness review be required?
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104. How do you manage changes in Adobe Certified Associate requirements?
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105. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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106. How does the Adobe Certified Associate manager ensure against scope creep?
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107. What is out of scope?
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108. Is special Adobe Certified Associate user knowledge required?
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109. How do you catch Adobe Certified Associate definition inconsistencies?
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110. How do you gather the stories?
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111. What sort of initial information to gather?
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112. Where can you gather more information?
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113. What is the definition of Adobe Certified Associate excellence?
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114. What information do you gather?
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115. How will variation in the actual durations of each activity be dealt with to ensure that the expected Adobe Certified Associate results are met?
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116. What scope do you want your strategy to cover?
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117. Has a project plan, Gantt chart, or similar been developed/completed?
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118. How have you defined all Adobe Certified Associate requirements first?
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119. In what way can you redefine the criteria of choice clients have in your category in your favor?
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120. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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121. Have specific policy objectives been defined?
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122. What are the rough order estimates on cost savings/opportunities that Adobe Certified Associate brings?
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123. How do you build the right business case?
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124. How do you hand over Adobe Certified Associate context?
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125. Who approved the Adobe Certified Associate scope?
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126. What would be the goal or target for a Adobe Certified Associate’s improvement team?
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127. What are the requirements for audit information?
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128. What are the record-keeping requirements of Adobe Certified Associate activities?
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129. What gets examined?
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130. How are consistent Adobe Certified Associate definitions important?
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131. What Adobe Certified Associate services do you require?
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132. What scope to assess?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Adobe Certified Associate Index at the beginning of the Self-Assessment.
