Читать книгу Public Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Public Health Services

Scorecard Example12

Public Health Services

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:26

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:57

CRITERION #5: IMPROVE:73

CRITERION #6: CONTROL:89

CRITERION #7: SUSTAIN:102

Public Health Services and Managing Projects, Criteria for Project Managers:127

1.0 Initiating Process Group: Public Health Services128

1.1 Project Charter: Public Health Services130

1.2 Stakeholder Register: Public Health Services132

1.3 Stakeholder Analysis Matrix: Public Health Services133

2.0 Planning Process Group: Public Health Services135

2.1 Project Management Plan: Public Health Services137

2.2 Scope Management Plan: Public Health Services139

2.3 Requirements Management Plan: Public Health Services141

2.4 Requirements Documentation: Public Health Services143

2.5 Requirements Traceability Matrix: Public Health Services145

2.6 Project Scope Statement: Public Health Services147

2.7 Assumption and Constraint Log: Public Health Services149

2.8 Work Breakdown Structure: Public Health Services151

2.9 WBS Dictionary: Public Health Services153

2.10 Schedule Management Plan: Public Health Services156

2.11 Activity List: Public Health Services158

2.12 Activity Attributes: Public Health Services160

2.13 Milestone List: Public Health Services162

2.14 Network Diagram: Public Health Services164

2.15 Activity Resource Requirements: Public Health Services166

2.16 Resource Breakdown Structure: Public Health Services168

2.17 Activity Duration Estimates: Public Health Services170

2.18 Duration Estimating Worksheet: Public Health Services172

2.19 Project Schedule: Public Health Services174

2.20 Cost Management Plan: Public Health Services176

2.21 Activity Cost Estimates: Public Health Services178

2.22 Cost Estimating Worksheet: Public Health Services180

2.23 Cost Baseline: Public Health Services182

2.24 Quality Management Plan: Public Health Services184

2.25 Quality Metrics: Public Health Services186

2.26 Process Improvement Plan: Public Health Services188

2.27 Responsibility Assignment Matrix: Public Health Services190

2.28 Roles and Responsibilities: Public Health Services192

2.29 Human Resource Management Plan: Public Health Services194

2.30 Communications Management Plan: Public Health Services196

2.31 Risk Management Plan: Public Health Services198

2.32 Risk Register: Public Health Services200

2.33 Probability and Impact Assessment: Public Health Services202

2.34 Probability and Impact Matrix: Public Health Services204

2.35 Risk Data Sheet: Public Health Services206

2.36 Procurement Management Plan: Public Health Services208

2.37 Source Selection Criteria: Public Health Services210

2.38 Stakeholder Management Plan: Public Health Services212

2.39 Change Management Plan: Public Health Services214

3.0 Executing Process Group: Public Health Services216

3.1 Team Member Status Report: Public Health Services218

3.2 Change Request: Public Health Services220

3.3 Change Log: Public Health Services222

3.4 Decision Log: Public Health Services224

3.5 Quality Audit: Public Health Services226

3.6 Team Directory: Public Health Services229

3.7 Team Operating Agreement: Public Health Services231

3.8 Team Performance Assessment: Public Health Services233

3.9 Team Member Performance Assessment: Public Health Services235

3.10 Issue Log: Public Health Services237

4.0 Monitoring and Controlling Process Group: Public Health Services239

4.1 Project Performance Report: Public Health Services241

4.2 Variance Analysis: Public Health Services243

4.3 Earned Value Status: Public Health Services245

4.4 Risk Audit: Public Health Services247

4.5 Contractor Status Report: Public Health Services249

4.6 Formal Acceptance: Public Health Services251

5.0 Closing Process Group: Public Health Services253

5.1 Procurement Audit: Public Health Services255

5.2 Contract Close-Out: Public Health Services258

5.3 Project or Phase Close-Out: Public Health Services260

5.4 Lessons Learned: Public Health Services262

Index264