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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Trust System

Scorecard Example12

Trust System

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:26

CRITERION #3: MEASURE:41

CRITERION #4: ANALYZE:56

CRITERION #5: IMPROVE:71

CRITERION #6: CONTROL:87

CRITERION #7: SUSTAIN:99

Trust System and Managing Projects, Criteria for Project Managers:124

1.0 Initiating Process Group: Trust System125

1.1 Project Charter: Trust System127

1.2 Stakeholder Register: Trust System129

1.3 Stakeholder Analysis Matrix: Trust System130

2.0 Planning Process Group: Trust System132

2.1 Project Management Plan: Trust System134

2.2 Scope Management Plan: Trust System136

2.3 Requirements Management Plan: Trust System138

2.4 Requirements Documentation: Trust System140

2.5 Requirements Traceability Matrix: Trust System142

2.6 Project Scope Statement: Trust System144

2.7 Assumption and Constraint Log: Trust System146

2.8 Work Breakdown Structure: Trust System148

2.9 WBS Dictionary: Trust System150

2.10 Schedule Management Plan: Trust System153

2.11 Activity List: Trust System155

2.12 Activity Attributes: Trust System157

2.13 Milestone List: Trust System159

2.14 Network Diagram: Trust System161

2.15 Activity Resource Requirements: Trust System163

2.16 Resource Breakdown Structure: Trust System164

2.17 Activity Duration Estimates: Trust System166

2.18 Duration Estimating Worksheet: Trust System168

2.19 Project Schedule: Trust System170

2.20 Cost Management Plan: Trust System172

2.21 Activity Cost Estimates: Trust System174

2.22 Cost Estimating Worksheet: Trust System176

2.23 Cost Baseline: Trust System178

2.24 Quality Management Plan: Trust System180

2.25 Quality Metrics: Trust System182

2.26 Process Improvement Plan: Trust System184

2.27 Responsibility Assignment Matrix: Trust System186

2.28 Roles and Responsibilities: Trust System188

2.29 Human Resource Management Plan: Trust System190

2.30 Communications Management Plan: Trust System192

2.31 Risk Management Plan: Trust System194

2.32 Risk Register: Trust System196

2.33 Probability and Impact Assessment: Trust System198

2.34 Probability and Impact Matrix: Trust System200

2.35 Risk Data Sheet: Trust System202

2.36 Procurement Management Plan: Trust System204

2.37 Source Selection Criteria: Trust System206

2.38 Stakeholder Management Plan: Trust System208

2.39 Change Management Plan: Trust System210

3.0 Executing Process Group: Trust System212

3.1 Team Member Status Report: Trust System214

3.2 Change Request: Trust System216

3.3 Change Log: Trust System218

3.4 Decision Log: Trust System220

3.5 Quality Audit: Trust System222

3.6 Team Directory: Trust System225

3.7 Team Operating Agreement: Trust System227

3.8 Team Performance Assessment: Trust System229

3.9 Team Member Performance Assessment: Trust System232

3.10 Issue Log: Trust System234

4.0 Monitoring and Controlling Process Group: Trust System236

4.1 Project Performance Report: Trust System238

4.2 Variance Analysis: Trust System240

4.3 Earned Value Status: Trust System242

4.4 Risk Audit: Trust System244

4.5 Contractor Status Report: Trust System246

4.6 Formal Acceptance: Trust System248

5.0 Closing Process Group: Trust System250

5.1 Procurement Audit: Trust System252

5.2 Contract Close-Out: Trust System254

5.3 Project or Phase Close-Out: Trust System256

5.4 Lessons Learned: Trust System258

Index260

Trust System A Complete Guide - 2020 Edition

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