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CRITERION #1: RECOGNIZE


INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Who needs budgets?

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2. What training and capacity building actions are needed to implement proposed reforms?

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3. Are employees recognized for desired behaviors?

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4. Who should resolve the Team Health issues?

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5. For your Team Health project, identify and describe the business environment, is there more than one layer to the business environment?

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6. Where do you need to exercise leadership?

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7. Is it needed?

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8. What would happen if Team Health weren’t done?

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9. Have you identified your Team Health key performance indicators?

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10. What are the timeframes required to resolve each of the issues/problems?

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11. Are controls defined to recognize and contain problems?

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12. Did you miss any major Team Health issues?

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13. Who needs to know?

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14. What problems are you facing and how do you consider Team Health will circumvent those obstacles?

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15. What prevents you from making the changes you know will make you a more effective Team Health leader?

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16. Will it solve real problems?

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17. Do you need different information or graphics?

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18. What are the Team Health resources needed?

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19. How do you assess your Team Health workforce capability and capacity needs, including skills, competencies, and staffing levels?

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20. Are losses recognized in a timely manner?

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21. Are there Team Health problems defined?

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22. What are the clients issues and concerns?

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23. How do you recognize an Team Health objection?

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24. How does it fit into your organizational needs and tasks?

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25. What tools and technologies are needed for a custom Team Health project?

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26. What vendors make products that address the Team Health needs?

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27. What are the stakeholder objectives to be achieved with Team Health?

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28. What is the recognized need?

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29. When a Team Health manager recognizes a problem, what options are available?

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30. What Team Health capabilities do you need?

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31. To what extent does each concerned units management team recognize Team Health as an effective investment?

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32. What is the Team Health problem definition? What do you need to resolve?

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33. How do you take a forward-looking perspective in identifying Team Health research related to market response and models?

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34. Do you have/need 24-hour access to key personnel?

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35. Does Team Health create potential expectations in other areas that need to be recognized and considered?

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36. Are problem definition and motivation clearly presented?

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37. Are there any specific expectations or concerns about the Team Health team, Team Health itself?

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38. How do you identify subcontractor relationships?

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39. Why the need?

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40. To what extent would your organization benefit from being recognized as a award recipient?

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41. Who else hopes to benefit from it?

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42. How are the Team Health’s objectives aligned to the group’s overall stakeholder strategy?

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43. Do you need to avoid or amend any Team Health activities?

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44. Will new equipment/products be required to facilitate Team Health delivery, for example is new software needed?

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45. What should be considered when identifying available resources, constraints, and deadlines?

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46. What is the smallest subset of the problem you can usefully solve?

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47. What do employees need in the short term?

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48. Which needs are not included or involved?

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49. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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50. What are your needs in relation to Team Health skills, labor, equipment, and markets?

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51. Consider your own Team Health project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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52. What activities does the governance board need to consider?

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53. Who needs to know about Team Health?

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54. Why is this needed?

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55. What is the problem and/or vulnerability?

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56. How are you going to measure success?

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57. How can auditing be a preventative security measure?

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58. Who defines the rules in relation to any given issue?

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59. Who are your key stakeholders who need to sign off?

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60. How many trainings, in total, are needed?

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61. Are there regulatory / compliance issues?

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62. What is the problem or issue?

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63. Does your organization need more Team Health education?

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64. What Team Health events should you attend?

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65. Do you know what you need to know about Team Health?

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66. As a sponsor, customer or management, how important is it to meet goals, objectives?

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67. How do you identify the kinds of information that you will need?

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68. What are the minority interests and what amount of minority interests can be recognized?

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69. What resources or support might you need?

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70. What are the expected benefits of Team Health to the stakeholder?

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71. Can management personnel recognize the monetary benefit of Team Health?

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72. Will a response program recognize when a crisis occurs and provide some level of response?

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73. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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74. Who needs what information?

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75. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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76. Where is training needed?

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77. What extra resources will you need?

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78. What information do users need?

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79. What needs to stay?

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80. Which information does the Team Health business case need to include?

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81. What Team Health problem should be solved?

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82. How are training requirements identified?

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83. What Team Health coordination do you need?

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84. Do you recognize Team Health achievements?

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85. What creative shifts do you need to take?

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86. Think about the people you identified for your Team Health project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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87. Is the need for organizational change recognized?

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88. How do you recognize an objection?

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89. How much are sponsors, customers, partners, stakeholders involved in Team Health? In other words, what are the risks, if Team Health does not deliver successfully?

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90. What needs to be done?

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91. What does Team Health success mean to the stakeholders?

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92. What do you need to start doing?

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93. What is the extent or complexity of the Team Health problem?

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94. Will Team Health deliverables need to be tested and, if so, by whom?

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95. What situation(s) led to this Team Health Self Assessment?

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96. Are there recognized Team Health problems?

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97. Would you recognize a threat from the inside?

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98. Whom do you really need or want to serve?

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99. Which issues are too important to ignore?

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100. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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101. Does the problem have ethical dimensions?

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102. Are there any revenue recognition issues?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Team Health Index at the beginning of the Self-Assessment.

Team Health A Complete Guide - 2020 Edition

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