Читать книгу Business Communications Operations Management A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What disadvantage does this cause for the user?
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2. What are the costs of reform?
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3. Are the units of measure consistent?
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4. What is the cause of any Business communications operations management gaps?
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5. How do you verify your resources?
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6. How do you verify the Business communications operations management requirements quality?
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7. Are the Business communications operations management benefits worth its costs?
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8. How will measures be used to manage and adapt?
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9. How is the value delivered by Business communications operations management being measured?
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10. What would be a real cause for concern?
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11. Are actual costs in line with budgeted costs?
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12. How do you verify and develop ideas and innovations?
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13. What drives O&M cost?
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14. Are there competing Business communications operations management priorities?
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15. What are the Business communications operations management key cost drivers?
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16. When are costs are incurred?
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17. Where can you go to verify the info?
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18. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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19. What do people want to verify?
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20. Which Business communications operations management impacts are significant?
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21. Have design-to-cost goals been established?
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22. What could cause delays in the schedule?
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23. What relevant entities could be measured?
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24. How will success or failure be measured?
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25. Where is it measured?
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26. How long to keep data and how to manage retention costs?
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27. Did you tackle the cause or the symptom?
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28. Do you verify that corrective actions were taken?
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29. What causes mismanagement?
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30. What does your operating model cost?
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31. Have you included everything in your Business communications operations management cost models?
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32. What does verifying compliance entail?
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33. Does management have the right priorities among projects?
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34. Was a business case (cost/benefit) developed?
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35. Is the solution cost-effective?
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36. Do you effectively measure and reward individual and team performance?
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37. How do you verify Business communications operations management completeness and accuracy?
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38. How is progress measured?
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39. What are the estimated costs of proposed changes?
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40. How much does it cost?
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41. How do you measure lifecycle phases?
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42. What measurements are being captured?
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43. Are you able to realize any cost savings?
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44. Does a Business communications operations management quantification method exist?
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45. Where is the cost?
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46. What are the uncertainties surrounding estimates of impact?
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47. What are the costs and benefits?
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48. What are the operational costs after Business communications operations management deployment?
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49. What is an unallowable cost?
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50. What are hidden Business communications operations management quality costs?
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51. How do you aggregate measures across priorities?
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52. When should you bother with diagrams?
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53. How can you measure the performance?
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54. What does losing customers cost your organization?
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55. What is your decision requirements diagram?
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56. Are supply costs steady or fluctuating?
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57. How are costs allocated?
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58. Will Business communications operations management have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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59. What are your operating costs?
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60. What are you verifying?
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61. What are the strategic priorities for this year?
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62. What are the Business communications operations management investment costs?
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63. How will you measure success?
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64. How is performance measured?
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65. What is your Business communications operations management quality cost segregation study?
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66. How do you measure variability?
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67. How can you reduce costs?
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68. What can be used to verify compliance?
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69. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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70. How do you quantify and qualify impacts?
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71. Who should receive measurement reports?
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72. How do you verify if Business communications operations management is built right?
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73. Among the Business communications operations management product and service cost to be estimated, which is considered hardest to estimate?
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74. How are measurements made?
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75. Why do you expend time and effort to implement measurement, for whom?
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76. What details are required of the Business communications operations management cost structure?
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77. What is the total cost related to deploying Business communications operations management, including any consulting or professional services?
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78. How do you verify the authenticity of the data and information used?
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79. How do you control the overall costs of your work processes?
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80. Are the measurements objective?
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81. At what cost?
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82. How will effects be measured?
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83. How can you manage cost down?
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84. How frequently do you track Business communications operations management measures?
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85. How frequently do you verify your Business communications operations management strategy?
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86. What potential environmental factors impact the Business communications operations management effort?
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87. Are there measurements based on task performance?
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88. Do the benefits outweigh the costs?
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89. What are your customers expectations and measures?
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90. What are allowable costs?
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91. What is the total fixed cost?
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92. How can a Business communications operations management test verify your ideas or assumptions?
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93. Do you have any cost Business communications operations management limitation requirements?
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94. How do you verify and validate the Business communications operations management data?
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95. Are indirect costs charged to the Business communications operations management program?
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96. What evidence is there and what is measured?
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97. What users will be impacted?
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98. Which measures and indicators matter?
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99. What are your key Business communications operations management organizational performance measures, including key short and longer-term financial measures?
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100. Who is involved in verifying compliance?
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101. How are you verifying it?
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102. Do you have an issue in getting priority?
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103. How do your measurements capture actionable Business communications operations management information for use in exceeding your customers expectations and securing your customers engagement?
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104. How will you measure your Business communications operations management effectiveness?
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105. How do you prevent mis-estimating cost?
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106. Why do the measurements/indicators matter?
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107. Is the cost worth the Business communications operations management effort ?
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108. When a disaster occurs, who gets priority?
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109. Are there any easy-to-implement alternatives to Business communications operations management? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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110. What causes investor action?
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111. Is there an opportunity to verify requirements?
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112. How do you measure efficient delivery of Business communications operations management services?
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113. Who pays the cost?
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114. What tests verify requirements?
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115. What are the costs of delaying Business communications operations management action?
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116. What are the costs?
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117. What is the Business communications operations management business impact?
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118. Why a Business communications operations management focus?
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119. Has a cost center been established?
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120. What does a Test Case verify?
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121. What is the root cause(s) of the problem?
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122. How sensitive must the Business communications operations management strategy be to cost?
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123. What could cause you to change course?
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124. What are the types and number of measures to use?
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125. How to cause the change?
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126. What measurements are possible, practicable and meaningful?
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127. Does the Business communications operations management task fit the client’s priorities?
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