Читать книгу Health Services Management Research A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are approval levels defined for contracts and supplements to contracts?
<--- Score
2. What is out of scope?
<--- Score
3. Is there a clear Health Services Management Research case definition?
<--- Score
4. What are the compelling stakeholder reasons for embarking on Health Services Management Research?
<--- Score
5. Are roles and responsibilities formally defined?
<--- Score
6. What key stakeholder process output measure(s) does Health Services Management Research leverage and how?
<--- Score
7. Have specific policy objectives been defined?
<--- Score
8. Who defines (or who defined) the rules and roles?
<--- Score
9. Will team members regularly document their Health Services Management Research work?
<--- Score
10. How does the Health Services Management Research manager ensure against scope creep?
<--- Score
11. What are the Health Services Management Research use cases?
<--- Score
12. What is the scope of the Health Services Management Research work?
<--- Score
13. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
14. How would you define the culture at your organization, how susceptible is it to Health Services Management Research changes?
<--- Score
15. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
16. Are resources adequate for the scope?
<--- Score
17. Are the Health Services Management Research requirements complete?
<--- Score
18. What knowledge or experience is required?
<--- Score
19. How do you think the partners involved in Health Services Management Research would have defined success?
<--- Score
20. What critical content must be communicated – who, what, when, where, and how?
<--- Score
21. What is out-of-scope initially?
<--- Score
22. Is the Health Services Management Research scope manageable?
<--- Score
23. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health Services Management Research results are met?
<--- Score
24. Are audit criteria, scope, frequency and methods defined?
<--- Score
25. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
26. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
27. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
28. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
29. What intelligence can you gather?
<--- Score
30. Has/have the customer(s) been identified?
<--- Score
31. How do you keep key subject matter experts in the loop?
<--- Score
32. How do you manage changes in Health Services Management Research requirements?
<--- Score
33. What is the scope of the Health Services Management Research effort?
<--- Score
34. Will team members perform Health Services Management Research work when assigned and in a timely fashion?
<--- Score
35. What are the core elements of the Health Services Management Research business case?
<--- Score
36. Does the team have regular meetings?
<--- Score
37. Scope of sensitive information?
<--- Score
38. Is there any additional Health Services Management Research definition of success?
<--- Score
39. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
<--- Score
40. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
<--- Score
41. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
42. When is/was the Health Services Management Research start date?
<--- Score
43. How was the ‘as is’ process map developed, reviewed, verified and validated?
<--- Score
44. What customer feedback methods were used to solicit their input?
<--- Score
45. What scope to assess?
<--- Score
46. Has the direction changed at all during the course of Health Services Management Research? If so, when did it change and why?
<--- Score
47. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
48. What is the context?
<--- Score
49. What are (control) requirements for Health Services Management Research Information?
<--- Score
50. Do you have a Health Services Management Research success story or case study ready to tell and share?
<--- Score
51. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
52. How did the Health Services Management Research manager receive input to the development of a Health Services Management Research improvement plan and the estimated completion dates/times of each activity?
<--- Score
53. How often are the team meetings?
<--- Score
54. How can the value of Health Services Management Research be defined?
<--- Score
55. Have all of the relationships been defined properly?
<--- Score
56. What constraints exist that might impact the team?
<--- Score
57. What sources do you use to gather information for a Health Services Management Research study?
<--- Score
58. What scope do you want your strategy to cover?
<--- Score
59. Has the Health Services Management Research work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
60. How do you hand over Health Services Management Research context?
<--- Score
61. Is scope creep really all bad news?
<--- Score
62. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
63. How do you manage unclear Health Services Management Research requirements?
<--- Score
64. What system do you use for gathering Health Services Management Research information?
<--- Score
65. Do you all define Health Services Management Research in the same way?
<--- Score
66. Are accountability and ownership for Health Services Management Research clearly defined?
<--- Score
67. Is the team equipped with available and reliable resources?
<--- Score
68. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
69. How are consistent Health Services Management Research definitions important?
<--- Score
70. How do you gather the stories?
<--- Score
71. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
<--- Score
72. How do you catch Health Services Management Research definition inconsistencies?
<--- Score
73. What defines best in class?
<--- Score
74. Is there a Health Services Management Research management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
75. Who are the Health Services Management Research improvement team members, including Management Leads and Coaches?
<--- Score
76. What is in scope?
<--- Score
77. Does the scope remain the same?
<--- Score
78. Are there different segments of customers?
<--- Score
79. What Health Services Management Research requirements should be gathered?
<--- Score
80. What are the record-keeping requirements of Health Services Management Research activities?
<--- Score
81. What would be the goal or target for a Health Services Management Research’s improvement team?
<--- Score
82. Why are you doing Health Services Management Research and what is the scope?
<--- Score
83. What are the rough order estimates on cost savings/opportunities that Health Services Management Research brings?
<--- Score
84. What is the scope of Health Services Management Research?
<--- Score
85. How is the team tracking and documenting its work?
<--- Score
86. What was the context?
<--- Score
87. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
<--- Score
88. What is a worst-case scenario for losses?
<--- Score
89. Has a Health Services Management Research requirement not been met?
<--- Score
90. How will the Health Services Management Research team and the group measure complete success of Health Services Management Research?
<--- Score
91. What are the Health Services Management Research tasks and definitions?
<--- Score
92. Are customer(s) identified and segmented according to their different needs and requirements?
<--- Score
93. What information should you gather?
<--- Score
94. When is the estimated completion date?
<--- Score
95. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
<--- Score
96. How do you gather Health Services Management Research requirements?
<--- Score
97. Are required metrics defined, what are they?
<--- Score
98. Is there a critical path to deliver Health Services Management Research results?
<--- Score
99. What are the requirements for audit information?
<--- Score
100. Are the Health Services Management Research requirements testable?
<--- Score
101. What Health Services Management Research services do you require?
<--- Score
102. How and when will the baselines be defined?
<--- Score
103. Is Health Services Management Research currently on schedule according to the plan?
<--- Score
104. What is the definition of success?
<--- Score
105. How do you gather requirements?
<--- Score
106. What sort of initial information to gather?
<--- Score
107. What baselines are required to be defined and managed?
<--- Score
108. What is the definition of Health Services Management Research excellence?
<--- Score
109. Who is gathering Health Services Management Research information?
<--- Score
110. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
111. If substitutes have been appointed, have they been briefed on the Health Services Management Research goals and received regular communications as to the progress to date?
<--- Score
112. Are task requirements clearly defined?
<--- Score
113. Is Health Services Management Research linked to key stakeholder goals and objectives?
<--- Score
114. Is special Health Services Management Research user knowledge required?
<--- Score
115. Is Health Services Management Research required?
<--- Score
116. What gets examined?
<--- Score
117. What happens if Health Services Management Research’s scope changes?
<--- Score
118. Is full participation by members in regularly held team meetings guaranteed?
<--- Score
119. Are all requirements met?
<--- Score
120. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
121. What are the dynamics of the communication plan?
<--- Score
122. Has a team charter been developed and communicated?
<--- Score
123. What are the tasks and definitions?
<--- Score
124. How have you defined all Health Services Management Research requirements first?
<--- Score
125. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
126. How do you manage scope?
<--- Score
127. Do you have organizational privacy requirements?
<--- Score
128. Is the Health Services Management Research scope complete and appropriately sized?
<--- Score
129. Where can you gather more information?
<--- Score
130. Are there any constraints known that bear on the ability to perform Health Services Management Research work? How is the team addressing them?
<--- Score
131. Who is gathering information?
<--- Score
132. Has your scope been defined?
<--- Score
133. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
<--- Score
134. What is the worst case scenario?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health Services Management Research Index at the beginning of the Self-Assessment.
