Читать книгу Business Behavior A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Business Behavior

Scorecard Example12

Business Behavior

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:26

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:56

CRITERION #5: IMPROVE:71

CRITERION #6: CONTROL:87

CRITERION #7: SUSTAIN:100

Business Behavior and Managing Projects, Criteria for Project Managers:124

1.0 Initiating Process Group: Business Behavior125

1.1 Project Charter: Business Behavior127

1.2 Stakeholder Register: Business Behavior129

1.3 Stakeholder Analysis Matrix: Business Behavior130

2.0 Planning Process Group: Business Behavior132

2.1 Project Management Plan: Business Behavior134

2.2 Scope Management Plan: Business Behavior136

2.3 Requirements Management Plan: Business Behavior138

2.4 Requirements Documentation: Business Behavior140

2.5 Requirements Traceability Matrix: Business Behavior142

2.6 Project Scope Statement: Business Behavior144

2.7 Assumption and Constraint Log: Business Behavior146

2.8 Work Breakdown Structure: Business Behavior148

2.9 WBS Dictionary: Business Behavior150

2.10 Schedule Management Plan: Business Behavior152

2.11 Activity List: Business Behavior154

2.12 Activity Attributes: Business Behavior156

2.13 Milestone List: Business Behavior158

2.14 Network Diagram: Business Behavior160

2.15 Activity Resource Requirements: Business Behavior162

2.16 Resource Breakdown Structure: Business Behavior163

2.17 Activity Duration Estimates: Business Behavior165

2.18 Duration Estimating Worksheet: Business Behavior167

2.19 Project Schedule: Business Behavior169

2.20 Cost Management Plan: Business Behavior171

2.21 Activity Cost Estimates: Business Behavior173

2.22 Cost Estimating Worksheet: Business Behavior175

2.23 Cost Baseline: Business Behavior177

2.24 Quality Management Plan: Business Behavior179

2.25 Quality Metrics: Business Behavior181

2.26 Process Improvement Plan: Business Behavior183

2.27 Responsibility Assignment Matrix: Business Behavior185

2.28 Roles and Responsibilities: Business Behavior187

2.29 Human Resource Management Plan: Business Behavior189

2.30 Communications Management Plan: Business Behavior191

2.31 Risk Management Plan: Business Behavior193

2.32 Risk Register: Business Behavior195

2.33 Probability and Impact Assessment: Business Behavior197

2.34 Probability and Impact Matrix: Business Behavior199

2.35 Risk Data Sheet: Business Behavior201

2.36 Procurement Management Plan: Business Behavior203

2.37 Source Selection Criteria: Business Behavior205

2.38 Stakeholder Management Plan: Business Behavior207

2.39 Change Management Plan: Business Behavior209

3.0 Executing Process Group: Business Behavior211

3.1 Team Member Status Report: Business Behavior213

3.2 Change Request: Business Behavior215

3.3 Change Log: Business Behavior217

3.4 Decision Log: Business Behavior219

3.5 Quality Audit: Business Behavior221

3.6 Team Directory: Business Behavior224

3.7 Team Operating Agreement: Business Behavior226

3.8 Team Performance Assessment: Business Behavior228

3.9 Team Member Performance Assessment: Business Behavior230

3.10 Issue Log: Business Behavior232

4.0 Monitoring and Controlling Process Group: Business Behavior234

4.1 Project Performance Report: Business Behavior236

4.2 Variance Analysis: Business Behavior238

4.3 Earned Value Status: Business Behavior240

4.4 Risk Audit: Business Behavior242

4.5 Contractor Status Report: Business Behavior244

4.6 Formal Acceptance: Business Behavior246

5.0 Closing Process Group: Business Behavior248

5.1 Procurement Audit: Business Behavior250

5.2 Contract Close-Out: Business Behavior253

5.3 Project or Phase Close-Out: Business Behavior255

5.4 Lessons Learned: Business Behavior257

Index259