Читать книгу Health Care Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6
ОглавлениеTable of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Health Care Services
Scorecard Example12
Health Care Services
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:102
Health Care Services and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Health Care Services128
1.1 Project Charter: Health Care Services130
1.2 Stakeholder Register: Health Care Services132
1.3 Stakeholder Analysis Matrix: Health Care Services133
2.0 Planning Process Group: Health Care Services135
2.1 Project Management Plan: Health Care Services137
2.2 Scope Management Plan: Health Care Services139
2.3 Requirements Management Plan: Health Care Services141
2.4 Requirements Documentation: Health Care Services143
2.5 Requirements Traceability Matrix: Health Care Services145
2.6 Project Scope Statement: Health Care Services147
2.7 Assumption and Constraint Log: Health Care Services149
2.8 Work Breakdown Structure: Health Care Services151
2.9 WBS Dictionary: Health Care Services153
2.10 Schedule Management Plan: Health Care Services155
2.11 Activity List: Health Care Services157
2.12 Activity Attributes: Health Care Services159
2.13 Milestone List: Health Care Services161
2.14 Network Diagram: Health Care Services163
2.15 Activity Resource Requirements: Health Care Services165
2.16 Resource Breakdown Structure: Health Care Services167
2.17 Activity Duration Estimates: Health Care Services169
2.18 Duration Estimating Worksheet: Health Care Services171
2.19 Project Schedule: Health Care Services173
2.20 Cost Management Plan: Health Care Services175
2.21 Activity Cost Estimates: Health Care Services177
2.22 Cost Estimating Worksheet: Health Care Services179
2.23 Cost Baseline: Health Care Services181
2.24 Quality Management Plan: Health Care Services183
2.25 Quality Metrics: Health Care Services185
2.26 Process Improvement Plan: Health Care Services187
2.27 Responsibility Assignment Matrix: Health Care Services189
2.28 Roles and Responsibilities: Health Care Services191
2.29 Human Resource Management Plan: Health Care Services193
2.30 Communications Management Plan: Health Care Services195
2.31 Risk Management Plan: Health Care Services197
2.32 Risk Register: Health Care Services199
2.33 Probability and Impact Assessment: Health Care Services201
2.34 Probability and Impact Matrix: Health Care Services203
2.35 Risk Data Sheet: Health Care Services205
2.36 Procurement Management Plan: Health Care Services207
2.37 Source Selection Criteria: Health Care Services209
2.38 Stakeholder Management Plan: Health Care Services211
2.39 Change Management Plan: Health Care Services213
3.0 Executing Process Group: Health Care Services215
3.1 Team Member Status Report: Health Care Services217
3.2 Change Request: Health Care Services219
3.3 Change Log: Health Care Services221
3.4 Decision Log: Health Care Services223
3.5 Quality Audit: Health Care Services225
3.6 Team Directory: Health Care Services228
3.7 Team Operating Agreement: Health Care Services230
3.8 Team Performance Assessment: Health Care Services232
3.9 Team Member Performance Assessment: Health Care Services234
3.10 Issue Log: Health Care Services236
4.0 Monitoring and Controlling Process Group: Health Care Services238
4.1 Project Performance Report: Health Care Services240
4.2 Variance Analysis: Health Care Services242
4.3 Earned Value Status: Health Care Services244
4.4 Risk Audit: Health Care Services246
4.5 Contractor Status Report: Health Care Services248
4.6 Formal Acceptance: Health Care Services250
5.0 Closing Process Group: Health Care Services252
5.1 Procurement Audit: Health Care Services254
5.2 Contract Close-Out: Health Care Services256
5.3 Project or Phase Close-Out: Health Care Services258
5.4 Lessons Learned: Health Care Services260
Index262
