Читать книгу Health Care Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7

CRITERION #1: RECOGNIZE

INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What are your needs in relation to Health care services skills, labor, equipment, and markets?

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2. What are the expected benefits of Health care services to the stakeholder?

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3. Is the quality assurance team identified?

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4. Does your organization need more Health care services education?

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5. Are controls defined to recognize and contain problems?

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6. What activities does the governance board need to consider?

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7. How do you recognize an objection?

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8. What needs to stay?

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9. How do you recognize an Health care services objection?

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10. To what extent would your organization benefit from being recognized as a award recipient?

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11. How do you identify subcontractor relationships?

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12. Are there Health care services problems defined?

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13. Which issues are too important to ignore?

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14. Are employees recognized for desired behaviors?

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15. What Health care services problem should be solved?

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16. Are there regulatory / compliance issues?

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17. What training and capacity building actions are needed to implement proposed reforms?

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18. Can management personnel recognize the monetary benefit of Health care services?

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19. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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20. What is the smallest subset of the problem you can usefully solve?

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21. Who else hopes to benefit from it?

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22. Why the need?

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23. How many trainings, in total, are needed?

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24. Consider your own Health care services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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25. Who defines the rules in relation to any given issue?

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26. Who needs to know about Health care services?

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27. Do you know what you need to know about Health care services?

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28. How much are sponsors, customers, partners, stakeholders involved in Health care services? In other words, what are the risks, if Health care services does not deliver successfully?

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29. Whom do you really need or want to serve?

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30. What creative shifts do you need to take?

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31. What vendors make products that address the Health care services needs?

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32. Who should resolve the Health care services issues?

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33. Would you recognize a threat from the inside?

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34. How are the Health care services’s objectives aligned to the group’s overall stakeholder strategy?

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35. For your Health care services project, identify and describe the business environment, is there more than one layer to the business environment?

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36. What is the extent or complexity of the Health care services problem?

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37. What do employees need in the short term?

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38. Who needs budgets?

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39. Where is training needed?

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40. What are the clients issues and concerns?

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41. Does the problem have ethical dimensions?

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42. What tools and technologies are needed for a custom Health care services project?

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43. Will a response program recognize when a crisis occurs and provide some level of response?

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44. Are problem definition and motivation clearly presented?

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45. How are you going to measure success?

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46. What needs to be done?

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47. What else needs to be measured?

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48. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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49. Will new equipment/products be required to facilitate Health care services delivery, for example is new software needed?

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50. What Health care services events should you attend?

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51. How are training requirements identified?

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52. What problems are you facing and how do you consider Health care services will circumvent those obstacles?

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53. Do you recognize Health care services achievements?

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54. What resources or support might you need?

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55. What do you need to start doing?

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56. Who needs what information?

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57. What are the minority interests and what amount of minority interests can be recognized?

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58. How do you assess your Health care services workforce capability and capacity needs, including skills, competencies, and staffing levels?

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59. As a sponsor, customer or management, how important is it to meet goals, objectives?

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60. Is it needed?

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61. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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62. When a Health care services manager recognizes a problem, what options are available?

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63. How do you identify the kinds of information that you will need?

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64. What are the timeframes required to resolve each of the issues/problems?

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65. What is the problem or issue?

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66. Will Health care services deliverables need to be tested and, if so, by whom?

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67. Are there any specific expectations or concerns about the Health care services team, Health care services itself?

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68. What Health care services coordination do you need?

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69. Why is this needed?

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70. What are the Health care services resources needed?

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71. What does Health care services success mean to the stakeholders?

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72. What would happen if Health care services weren’t done?

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73. How does it fit into your organizational needs and tasks?

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74. What information do users need?

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75. What Health care services capabilities do you need?

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76. Think about the people you identified for your Health care services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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77. What situation(s) led to this Health care services Self Assessment?

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78. What is the problem and/or vulnerability?

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79. Do you need different information or graphics?

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80. Are there recognized Health care services problems?

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81. Have you identified your Health care services key performance indicators?

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82. Where do you need to exercise leadership?

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83. How can auditing be a preventative security measure?

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84. What are the stakeholder objectives to be achieved with Health care services?

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85. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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86. What extra resources will you need?

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87. What prevents you from making the changes you know will make you a more effective Health care services leader?

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88. Do you need to avoid or amend any Health care services activities?

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89. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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90. What is the Health care services problem definition? What do you need to resolve?

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91. Does Health care services create potential expectations in other areas that need to be recognized and considered?

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92. Who are your key stakeholders who need to sign off?

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93. Which needs are not included or involved?

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94. Do you have/need 24-hour access to key personnel?

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95. How do you take a forward-looking perspective in identifying Health care services research related to market response and models?

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96. Will it solve real problems?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Health care services Index at the beginning of the Self-Assessment.