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Global Operations

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 20 percent responded that global revenue decreased by 51 percent or more in 2020.

CxO Survey Question: Have you recovered revenue to pre-Covid-19 levels? If yes, when? If not, when do you project revenue to return to pre-Covid-19 levels?

 40 percent responded with yes.

 40 percent responded with no.

 20 percent did not respond for confidentiality reasons.

The average projected date when revenue is expected to return to pre-Covid-19 levels is 2022 forward.

CxO Survey Question: What percentage of your full organization was working remotely prior to Covid-19?

 80 percent responded with 0–20 percent remote.

 20 percent responded with 81–100 percent remote.

CxO Survey Question: What percentage of your full organization went to remote work during the pandemic in 2020?

 80 percent responded with 81–100 percent remote.

 20 percent responded with 41–60 percent remote.

CxO Survey Question: What percentage of your full organization is working remotely today (Q1 2021)?

 50 percent responded with 81–100 percent remote.

 25 percent responded with 41–60 percent remote.

 25 percent responded with 61–80 percent remote.

CxO Survey Question: What percentage of your full organization will work remotely post-Covid-19 (assume 2022 forward)?

 20 percent responded with 0–20 percent remote.

 60 percent responded with 41–60 percent remote.

 20 percent responded with 61–80 percent remote.

The New Normal in IT

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