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Activity

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Reflect on and write down an example of a time in your practice when the care you were providing was not consistent with those desired by the other person. For example, the person did not want to drink the nutrition supplement, try a particular exercise, take medication or vaccinate their baby. What did you do?

This activity may be deeply challenging but has the potential to help you ask yourself difficult questions in order to consider your future behaviours. To develop deep questioning skills, explore the following.

 Did I live out person‐centred values?

 Which element(s) of the Person‐centred Practice Framework does this map to?

 What organisational pressures obstructed my perception?

 How could my actions have been perceived by others?

 What (if anything) do I need to change to become more person‐centred in my practice?

 What is the research evidence on the topic?

Critical reflective practice, whether on an individual level or within groups, is essential to enabling persons who provide healthcare to gain insight into self, the care environment and how these entwine with their practice and the care they deliver (person‐centred processes). Reflection encompasses asking challenging questions and being able to live through the discomfort or anxiety of changing deeply held ways of being (Bolton 2014). As heightened anxiety can be counterproductive to learning, it is imperative that we remain mindful of the need to actively contribute to creating spaces in which it is safe to share thoughts and learn from our experiences (see work of Brown and McCormack 2016).

Fundamentals of Person-Centred Healthcare Practice

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