Читать книгу Pet-Specific Care for the Veterinary Team - Группа авторов - Страница 327

 Most veterinary practices believe that clients should receive selection counseling before they purchase a pet, but most practices do not offer this important service.

 Clients who select an appropriate pet are less likely to relinquish it, and are more prepared for the likely care the pet will need.

 Discussing issues proactively allows the team to be regarded as advocates; when such counseling is not provided and problems ensue, the practice can sometimes appear adversarial (you never warned me about that).

 Most selection counseling can be performed by the nonveterinary team and it can be a great bonding experience even without veterinary involvement.

 It is better for veterinary teams to be involved preemptively in the selection process rather than complain about the results when they are not involved.