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OBJECTIVES

Оглавление

Upon completion of this chapter, the reader should be able to:

1 Describe the current state of quality and safety in health care organizations.

2 Define High Reliability within healthcare settings.

3 Evaluate the characteristics of high reliability organizations (HROs).

4 Analyze the impact of Quality and Safety Education for Nurses (QSEN) competencies on high reliability.

5 Discuss nursing's role in high reliability organizations.

6 Identify resources nurse leaders can use to foster a culture of high reliability.

Kelly Vana's Nursing Leadership and Management

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