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References

Оглавление

1 Featherstone, P., Chalmers, T. and Smith, G. (2008) RSVP: a system for communication of deterioration in hospital patients, British Journal of Nursing, 17(8): 860–864.

2 Ford, S. (2015) Communication errors behind third of hospital complaints. [online] Available: https://www.nursingtimes.net/roles/nurse‐managers/communication‐errors‐behind‐third‐of‐hospital‐complaints‐22‐09‐2015/. Accessed 2 October 2019.

3 Hill, W. and Nyce, J. (2010) Human factors in clinical shift handover communication, Canadian Journal of Respiratory Therapy, 46(1): 44–51.

4 Institute for Innovation and Improvement. (2010) Safer care SBAR implementation and training guide, Coventry: Institute for Innovation and Improvement.

5 Müller, M., Jürgens, J., Redaèlli, M., Klingberg, K., Hautz, W. and Stock, S. (2018) Impact of the communication and patient hand‐off tool SBAR on patient safety: a systematic review, BMJ Open, 8(8): e022202.

6 National Patient Safety Agency. (2007) Recognising and responding to early signs of deterioration in hospitalised patients, London: The National Patient Safety Agency.

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8 Randmaa, M., Mårtensson, G., Swenne, C. and Engström, M. (2014) SBAR improves communication and decreases incident reports due to communication errors in an anesthetic clinic: a prospective intervention study, BMJ Open, 4(1): e004268.

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The Nursing Associate's Handbook of Clinical Skills

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