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Principle 3: Act as a friendly foe
ОглавлениеGiven the unsuitability of most traditional key performance indicators to the controlling and supervision of ventures, the personal involvement and active engagement of board members with the management team is crucial to ensure progress. The board has to display a critical distance when challenging the work and plans of the management team while demonstrating empathy with the mental [20] state of the entrepreneurs, i.e. they have to act as friendly foes. The same applies to interactions with investors. Here, the board must understand the expectations of investors while always acting in the best interests of the company. These interests may sometimes diverge, particularly with regard to financing decisions.