Читать книгу Artificial Intelligent Techniques for Wireless Communication and Networking - Группа авторов - Страница 52
2.4.1.2 AI and Customer Experience
ОглавлениеIn the next three years, 68% of service providers have stressed the enhancement of customer service as an overall business goal, while 55% have agreed that AI has already a positive impact in this sector. AI is expected to further improve customer experience in many areas, including enhancing network efficiency and delivering customized goods.