Читать книгу Healthcare Systems - Группа авторов - Страница 32

In this section, we describe the proposed solution to solve the HHC scheduling problem. The approach is based on two phases. The first is done “offline” and establishes the caregiver schedules. The second phase is done “online” and manages all unforeseen events, especially staff absences and change in care duration or travel time. In case of a disruption, the scheduler needs to regenerate all the schedules in real time. This approach is similar to the periodic repair approach proposed by Xie (2016). In the next section we detail the implementation of the “offline” and “online” phases.