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1 1. For a deep understanding of defence mechanisms related to working in institutions see Menzies‐Lyth (1988).

2 2. blacklivesmatter.com

3 3. Google.com

4 4. https://en.wikipedia.org/wiki/Cultural_safety

5 5. I explore the idea of wavelength in more depth in Chapter 19.

6 6. As I indicated in Chapter 1, power is central tenet of critical reflection. See also page – for a more detailed critique of power using French and Raven’s framework.

7 7. As worn by Sheffield United footballers in their match versus Aston Villa. Wednesday, 17 June 2020.

8 8. The application of the ‘becoming assertive action ladder is shown in Chapter 16 – Guiding third year nursing students in guided reflection.

9 9. There are many change theories. I advocate ‘A change strategy to implement new norms, new styles and new environment in the work organization’ Ottaway R (1976) Personnel Review 5.1:13‐18. This approach views change as the need to understand and move to new norms as a process of collaborative social change made to order to fit the particular situation. Made to order

10 10. West Briton – Thursday, 12 March 2015.

11 11. The use of the feeling fluffy‐feeling drained scale is illustrated in Chapter 17 – Guiding third year nursing students within a guided reflection session.

12 12. An application of the feeling fluffy/feeling drained chart as used within a guided reflection session is shown in Chapter 17 – Guiding third year nursing students in guided reflection.