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2.4.1.2.2 Client conduct risk

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Client conduct risk can be defined as the risk of harm to clients by resolving conflicts of interest to their disadvantage, causing them financial loss or other detriment. There are seven key client misconduct patterns observable in the market, which form the basis of the conduct risk definition in the EBA guidelines on common procedure and methodology for the SREP.[56] Together with the FMSB’s report, the EBA’s guidelines serve as an exhaustive list of key conduct risk subcategories. While individual entities and institutions have adopted their own taxonomies, the above categories have served as the backbone for several conduct risk analyses.

Non-financial Risk Management in the Financial Industry

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