Читать книгу Security Awareness For Dummies - Ira Winkler - Страница 44
Responding to incidents
ОглавлениеEven with the best awareness, someone will injure themselves. You therefore need to put in place an environment that expects an injury and attempts to reduce its severity. This includes ensuring that first aid kits are in place, along with properly trained first responders, the ability to shut down operations if required, and other procedures. This also includes a post mortem (a post-incident review) of the injury to examine how similar injuries can be prevented in the future.
The root of the problem is not that a user takes an unaware action but rather that the user actions create damage. Safety science looks at the process holistically.
Though someone should address safety problems in a cohesive way, awareness professionals seek only to create better implemented awareness programs. Understanding how your work as an awareness professional fits in with the overall loss reduction program is important. You can then work with the other security teams to coordinate your efforts and tailor your efforts to fit within their efforts.