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Mindset

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 “I'm so much better in person!”

 “I didn't sign up to talk to tiny boxes on a computer.”

 “I just don't feel comfortable teaching over a Zoom call.”

 “I'm so nervous in front of the camera.”

 “I feel so much more in control when I'm in a classroom where I can see everyone and interact.”

 “I'm absolutely not going to teach virtually. Never. So, forget it. Don't even bother asking!”

 “I'm sorry, I just can't do it.”

 “I hate virtual training! It's not my thing.”

Each of these statements came out of a real trainer's mouth when they were asked to deliver training in a virtual classroom. The last one came out of my mouth multiple times.

If you are a talented trainer who thrives in the physical classroom, I'll bet my book royalties that you've thought similar things about virtual training. I had to get over my own hang-ups and self-consciousness and force myself to step into the virtual classroom.

What made me most uncomfortable about virtual training was the lack of validation I felt. In a virtual setting, I didn't get the same type of feedback as in the physical classroom. I walked away from virtual training sessions feeling empty—as if I hadn't made an impact.

For many other trainers, the aversion to virtual training is rooted in fear. I've looked on as otherwise-competent trainers are pushed to emotional extremes when forced to deliver virtual training. They are totally overwhelmed by the software and production equipment. They're petrified of the camera and feel like a fish out of water. Sometimes, they shut down and become paralyzed.

Take a moment to consider your mission as a trainer. See the problem? These aversions to virtual training are not tied to the mission. They have nothing to do with your learners and everything to do with you. To get over your emotional hang-ups, you have to change your mindset. Instead of thinking about what you want, think about what your learners need. Instead of focusing on what you're most comfortable with, focus on how you can grow.

Virtual Training

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