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3.3.4 Summary

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In this section, we have stressed that aggregate service and financial targets both need to be attained. Aggregate service level measures may be recorded at order, order line, or unit level and monitored accordingly. It may be beneficial to use more than one measure, so that service can be assessed from a variety of perspectives. If there is a need to convert from one measure to another, then relationships are available for this purpose. In all situations, it is important to gauge the financial implications of hitting service targets, to ensure that the targets are set at an appropriate level.

Intermittent Demand Forecasting

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