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Supplier Diversity For Dummies® To view this book's Cheat Sheet, simply go to www.dummies.com and search for “Supplier Diversity For Dummies Cheat Sheet” in the Search box. Table of Contents
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4 Introduction About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go from Here
5 Part 1: Getting Started with Supplier Diversity Chapter 1: Understanding the Growing Demand for Supplier Diversity Breaking Down What Supplier Diversity Is and Isn’t Investigating Whether Supplier Diversity Is Still Necessary Examining External Drivers Redefining Supplier Diversity Recognizing Why Organizations Are Recommitting to Supplier Diversity Chapter 2: Understanding the Foundation of Supplier Diversity Looking at Where It All Began Examining the Evolution of Supplier Diversity Pondering the Future of Supplier Diversity Chapter 3: Supplier Diversity Management: A New Way of Thinking Defining Supplier Diversity Management Perusing Supplier Diversity Management as a Process Introducing the Supplier Diversity Management (SDM) Model Getting Started with SDM Chapter 4: Distinguishing between Supplier Diversity and DEI Surveying the Programs’ Similar Names and Mission Diving into Their Different Audiences, Tactics, and Results Becoming Collaborative Partners Perusing the Pitfalls of Combining Supplier Diversity and DEI Chapter 5: Digging into Supplier Diversity within the Organization Understanding the Role of the Supplier Diversity Professional Surveying How Supplier Diversity Fits into the Organization Getting Involved in the Procurement Process — From Beginning to End Anticipating Potential Conflicts and Identifying Resolutions
6 Part 2: Developing Internal (Organizational) Supplier Diversity Efforts Chapter 6: Gauging Your Organization’s Diversity Climate Surveying Supplier Diversity and Organizational Change Management Examining Your Organizational 4 P’s Understanding the “Who-What-How” of Your Organizational Spend Assessing Your Organization’s Vendor Relationship Management (VRM) Understanding Strategic Sourcing as Part of Your Readiness Assessment Determining the Right Leadership Structure for Your Efforts Chapter 7: Making the Case for Supplier Diversity Aligning Supplier Diversity to Organizational Strategic Goals Finding Value-Creating Opportunities Communicating Value Selling Your Supplier Diversity Story to Stakeholders Chapter 8: Building Support for Supplier Diversity Programs Seeing How Supplier Diversity Touches Many Stakeholders Finding Allies throughout Departments in Your Organization Developing an In-Reach Program Aligning Programs to Collaborator Objectives: Solving WIIFT Chapter 9: Identifying Common Barriers to Supplier Diversity Identifying Common Organizational Barriers Pinpointing Practitioner Barriers Overcoming Barriers to Build a Successful Program Chapter 10: Creating an Effective Supplier Diversity Plan Starting Out with the Principles of Supplier Diversity Planning Eyeing Your Vision Statement Clarifying Your Mission Locking in Your O.A.R. Putting the Plan Together
7 Part 3: Supplier Development and Supplier Diversity Chapter 11: Creating an Environment that Puts Diverse Businesses First Becoming the Champion for Diverse Businesses within Your Organization Fostering a Culture of Trust, Respect, and Transparency in Relationships Chapter 12: Building Capacity Getting a Handle on Capacity Building Covering Capacity Building Tasks Evaluating the Capacity of Businesses within Your Organization Developing to Build Capacity
8 Part 4: Examining External (Community) Supplier Diversity Efforts Chapter 13: Highlighting the Stages of Supplier Diversity Programs Determining Your Program Stage and Dealing with Common Challenges Identifying the Right Activities for Each Stage Chapter 14: Cultivating Community Partners to Drive Supplier Diversity Building Allies and Alliances through Collaborations and Partnerships Planning for Engagement Finding the Right Community Partners: Local, State, Regional, and National Creating and Using Supplier Diversity Councils to Drive Efforts
9 Part 5: Using Technology and Compliance to Enhance Supplier Diversity Chapter 15: Telling the World About Your Supplier Diversity Efforts Understanding Why Communication Is Crucial in Supplier Diversity Developing a Supplier Diversity Communication Plan Chapter 16: Establishing Supplier Diversity Metrics, Benchmarks, and KPIs Understanding the Importance of Metrics, Benchmarks, and KPIs Establishing Metrics, Benchmarks, and KPIs Seeing How Software Can Help You Manage Your Program Using Metrics to Tell Your Story Chapter 17: Understanding Tier 2/Subcontracting Spend Tracing the History of Subcontracting Stepping through the Levels: Tier 1, Tier 2, and Beyond Managing Subcontractors and Tiered Procurement Influencing Your Prime Vendors to Use Diverse Suppliers Knowing the Importance of Tracking and Utilizing Tier 2 Data Chapter 18: Getting a Grip on Goal Setting in Supplier Diversity Aligning Supplier Diversity Goals with Procurement Strategies Setting Goals with a Disparity Study Setting Goals without a Disparity Study Meeting Utilization Goals versus Adding Value Chapter 19: Tracking, Measuring, and Reporting Metrics in Supplier Diversity: It’s All in the Numbers Tracking Diverse Spend Measuring the Impact/Success of Supplier Diversity Efforts Being Aware of Problems in Reporting Reporting What Matters: Creating an At-a-Glance Dashboard Reporting to Senior Leaders and the Community
10 Part 6: Building a Career in Supplier Diversity Chapter 20: Becoming a Supplier Diversity Professional Understanding Job Titles and Job Descriptions Looking at Department Structures and Job Functions Supplier Diversity by Any Other Name: Examining Industry Terminology Landing a Job in Supplier Diversity Chapter 21: Supplier Diversity Certifications and Continuing Education Checking Out Certification Programs Staying Current with Continuing Education Digging into Degrees, Diplomas, and Other Education Options
11 Part 7: The Part of Tens Chapter 22: Nearly Ten Ways to Become an Effective Supplier Diversity Leader Be the Champion within Your Organization Be an Influencer Be an Advocate Be a Collaborator Know How Your Organization Works Know What to Ask For Know the Needs of Your Business Community Focus on Impact, Not Activities Focus on Driving Results Chapter 23: Ten (Plus One) Ways to Create a World-Class Supplier Diversity Program Connect Program Deliverables to Organizational Goals Develop Your 4 P’s to Be Small and Diverse Business-Centric Focus on Connecting Businesses to Opportunities Establish Your Place in Your Community’s Entrepreneurial Ecosystem Become Self-Sustaining: From Limiting to Limitless Invest in Analytics to Help Manage Your Program Cultivate a Supplier Development Program Using M.O.D.E. Don’t Be Afraid to Try New Programs Put a Compliance Program in Place Get Your Prime/Tier 1 Partners Involved Get out from Behind That Desk Chapter 24: Ten Myths about Supplier Diversity Supplier Diversity Will Increase How Much We Pay for Things Supplier Diversity Doesn’t Add Value Because It Doesn’t Generate Revenue Supplier Diversity Is Just a Feel-Good Initiative Supplier Diversity Is Too Confusing Supplier Diversity Doesn’t Impact Our Bottom Line Supplier Diversity and DEI Are Close Enough Our Name Alone Will Deliver Program Results Anybody Can Lead This Effort — Any Body We’re Too Busy to Devote Energy to Supplier Diversity Supplier Diversity Will Lower Our Standards
12 Index