Читать книгу Trust Works: Four Keys to Building Lasting Relationships - Ken Blanchard - Страница 3

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Contents

Introduction by Cynthia Olmstead

Some Perspective Before You Read This Story

by Ken Blanchard

Part I—A Tale of Trust

Broken Trust

A Matter of Perception

Ready and Able

Believe It or Not

The Connection

It All Depends

A Terrible Blow

A Test of Trust

Moving On

How Trustworthy Do You Think You Are? Scoring Your Self-Assessment

Part II—Trust-Building Resources: Applying the ABCD Trust Model™ to Real Life

Trust Busters and Trust Boosters: Understanding How Behaviors Affect Trust

Checking Your Self-Perception: Invite Others to Assess You

Learning to Diagnose Trust Issues: How to Recognize Trust Busters

Learning to Have Trust Conversations: The Importance of Perception

Applying the ABCD Trust Model™ to Your Own life

Rebuilding Damaged Trust

Building Trust in Organizations: A Message for Leaders

Appendix: How Trustworthy Do You Think I Am?

Acknowledgments

About the Authors

Advance Praise for Trust Works!

Also by Ken Blanchard

Services Available

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Copyright

About the Publisher

Trust Works: Four Keys to Building Lasting Relationships

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