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Emotional intelligence involves knowing, understanding, and managing one’s own emotions, as well as recognizing and empathizing with the emotions of others. The four domains of EQ are outlined as follows (Kathleen Davis, «Science-based strategies to help boost emotional intelligence at work and in life»):

1. Recognizing and understanding one’s own emotions, involving practices like asking for feedback and identifying emotional cues.

2. Regulating emotions to be agile and adaptable, including activities such as taking a walk, deep breathing, or engaging in therapeutic processes.

3. Empathizing with others and considering their perspectives, contributing to creating a sense of belonging in the workplace.