Читать книгу Fly On the Walmart: Confessions of a Young Walmart Greeter - Kristin Ph.D. Mango - Страница 6

FICKLE FINGER

By my second day on the job, I discovered that Walmart, like many other institutions, changes its mind about the rules and procedures constantly. During my first day on the job, I was told to scan each item, place the label on the item, and print out extra generic labels in case the machine malfunctions. On the second day on the job, I was told to scan each item but not place the labels on the item, and not to print out extra generic labels unless I hide them well. The last rule came about because some people pick up items from the shelves, bring them to customer service, and ask for their money back for an item they never purchased. Someone that morning had stolen a general label from the man who worked before my shift, taken an item from a shelf, and taken it to customer service for a refund. Sometimes I marvel at the things people will do to get money that isn’t rightfully theirs.

Greeters are also required to stand during their entire shift. I was informed, however, that greeters in the garden center are allowed to sit. Later, they changed their mind about that, too, and one of the supervisors made me take away the stool greeters were sitting on.