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Welcome to the exciting world of Cisco certification! If you 've picked up this book because you want to improve yourself and your life with a better, more satisfying and secure job, you've done the right thing. Whether you're striving to enter the thriving, dynamic IT sector or seeking to enhance your skill set and advance your position within it, being Cisco certified can seriously stack the odds in your favor to help you attain your goals!

Cisco certifications are powerful instruments of success that also markedly improve your grasp of all things internetworking. As you progress through this book, you'll gain a complete understanding of networking that reaches far beyond Cisco devices. By the end of your studies, you'll comprehensively know how disparate network topologies and technologies work together to form the fully operational networks that are vital to today's very way of life in the developed world. The knowledge and expertise you'll gain here are essential for and relevant to every networking job, which is why Cisco certifications are in such high demand – even at companies with few Cisco devices!

Although it's now common knowledge that Cisco rules routing and switching, the fact that it also rocks the security, collaboration, data center, wireless, and service provider world is also well recognized. And Cisco certifications reach way beyond the popular but less extensive certifications like those offered by CompTIA and Microsoft to equip you with indispensable insight into today's vastly complex networking realm. Essentially, by deciding to become Cisco certified, you're proudly announcing that you want to become an unrivaled networking expert – a goal that this book will get you well on your way to achieving. Congratulations in advance on the beginning of your brilliant future!

For up-to-the-minute updates covering additions or modifications to the Cisco certification exams, as well as additional study tools, review questions, videos, and bonus material, be sure to visit the Todd Lammle website at www.lammle.com/ccna.

Cisco's Network Certifications

It used to be that to secure the holy grail of Cisco certifications – the CCIE – you passed only one written test before being faced with a grueling, formidable hands-on lab. This intensely daunting, all-or-nothing approach made it nearly impossible to succeed and predictably didn't work out too well for most people. Cisco responded to this issue by creating a series of new certifications, which not only made it easier to eventually win the highly coveted CCIE prize, it gave employers a way to accurately rate and measure the skill levels of prospective and current employees. This exciting paradigm shift in Cisco's certification path truly opened doors that few were allowed through before!

Beginning in 1998, obtaining the Cisco Certified Network Associate (CCNA) certification was the first milestone in the Cisco certification climb, as well as the unofficial prerequisite to each of the more advanced levels. But that changed when Cisco announced the Cisco Certified Entry Network Technician (CCENT) certification. And then in May 2016, Cisco once again proclaimed that all-new tests will be required beginning in October of the same year; now the Cisco certification process looks like Figure I.1.

FIGURE I.1 The Cisco certification path

I have included only the most popular tracks in Figure I.1. In addition to the ones in this image, there are also tracks for Design and Service Provider.

The Cisco Routing and Switching (R/S) path is by far the most popular and could very well remain so, but soon you'll see the Data Center path become more and more of a focus as companies migrate to data center technologies. The Security and Collaboration tracks also actually provide a good job opportunity, and an even newer one that is becoming more popular is the Industrial CCNA. Still, understanding the foundation of R/S before attempting any other certification track is something I highly recommend.

Even so, and as the figure shows, you only need your CCENT certification to get underway for most of the tracks. Also, note that there are a few other certification tracks you can go down that are not shown in the figure, although they're not as popular as the ones shown.

Cisco Certified Entry Network Technician (CCENT)

Don't be fooled by the oh-so-misleading name of this first certification because it absolutely isn't entry level! Okay – maybe entry level for Cisco's certification path, but definitely not for someone without experience trying to break into the highly lucrative yet challenging IT job market! For the uninitiated, the CompTIA A+ and Network+ certifications aren't official prerequisites, but know that Cisco does expect you to have that type and level of experience before embarking on your Cisco certification journey.

All of this gets us to 2016, when the climb to Cisco supremacy just got much harder again. The innocuous-sounding siren's call of the CCENT can lure you to some serious trouble if you're not prepared, because it's actually much harder than the old CCNA ever was. This will rapidly become apparent once you start studying, but be encouraged! The fact that the certification process is getting harder really works better for you in the long run, because that which is harder to obtain only becomes that much more valuable when you finally do, right? Yes, indeed!

Another important factor to keep in mind is that the CCENT 100-101 exam, which is the exam this book was written for, costs $150 per attempt and it's anything but easy to pass! The good news is that this book will guide you step-by-step in building a strong foundation in routing and switching technologies. You really need to build on a strong technical foundation and stay away from exam cram type books, suspicious online material, and the like. They can help somewhat, but understand that you'll pass the Cisco certification exams only if you have a strong foundation and that you'll get that solid foundation only by reading as much as you can, performing the written labs and answering the review questions in this book, and practicing lots and lots of hands-on labs. Additional practice exam questions, videos, and labs are offered on my website, and what seems like a million other sites offer additional material that can help you study.

However, there is one way to skip the CCENT exam and still meet the prerequisite before moving on to any other certification track, and that path is through the CCNA R/S composite exam. First, I'll discuss the Interconnecting Cisco Network Devices 2 (ICND2) exam, and then I'll tell you about the composite CCNA exam, which will provide you, when you're successful, with both the CCENT and the CCNA R/S certification.

Cisco Certified Network Associate Routing and Switching (CCNA R/S)

Once you have achieved your CCENT certification, you can take the ICND2 (200-105) exam in order to achieve your CCNA R/S certification. This is now the most popular certification Cisco has by far because it's the most sought-after certification by all employers.

As with the CCENT, this exam is also $150 per attempt – although thinking you can just skim a book and pass any of these exams would probably be a really expensive mistake! The CCENT/CCNA exams are extremely hard and cover a lot of material, so you have to really know your stuff. Taking a Cisco class or spending months with hands-on experience is definitely a requirement to succeed when faced with this monster!

And once you have your CCNA, you don't have to stop there – you can choose to continue and achieve an even higher certification, called the Cisco Certified Network Professional (CCNP). There are various ones, as shown in Figure I.1. The CCNP R/S is still the most popular, with Voice certifications coming in at a close second. And I've got to tell you that the Data Center certification will be catching up fast. Also good to know is that anyone with a CCNP R/S has all the skills and knowledge needed to attempt the notoriously dreaded but coveted CCIE R/S lab. But just becoming a CCNA R/S can land you that job you've dreamed about, and that's what this book is all about: helping you to get and keep a great job!

Still, why take two exams to get your CCNA if you don't have to? Cisco still has the composite exam called CCNA 200-125 that, if passed, will land you with your CCENT and your CCNA R/S via only one test priced at only $250. Some people like the one-test approach, and some people like the two-test approach; this ICND2 book will help you with the two-test method.

Why Become a CCENT and CCNA R/S?

Cisco, like Microsoft and other vendors that provide certification, has created the certification process to give administrators a set of skills and to equip prospective employers with a way to measure those skills or match certain criteria. And as you probably know, becoming a CCNA R/S is certainly the initial, key step on a successful journey toward a new, highly rewarding, and sustainable networking career.

The CCNA program was created to provide a solid introduction not only to the Cisco Internetwork Operating System (IOS) and Cisco hardware but also to internetworking in general, making it helpful to you in areas that are not exclusively Cisco's. And regarding today's certification process, it's not unrealistic that network managers – even those without Cisco equipment – require Cisco certifications for their job applicants.

Rest assured that if you make it through the CCNA and are still interested in Cisco and internetworking, you're headed down a path to certain success!

What Skills Do You Need to Become a CCENT?

This ICND1 exam tests a candidate for the knowledge and skills required to successfully install, operate, and troubleshoot a small branch office network.

The exam includes questions on the operation of IP data networks, LAN switching technologies, IPv6, IP routing technologies, IP services network device security, and basic troubleshooting.

What Skills Do You Need to Become a CCNA R/S After You Have Passed ICND1?

The Interconnecting Cisco Networking Devices Part 2 (200-105 ICND2) exam is a 90-minute, 45–55 question assessment that is associated with the CCNA Routing and Switching certification. This exam tests a candidate's knowledge and skills related to LAN switching technologies, IPv4 and IPv6 routing technologies, WAN technologies, infrastructure services, and infrastructure maintenance.

Another test you can take instead of taking both of the ICND1 and ICND2 is the composite CCNA v3.0 exam, number 200-125.

How Do You Become a CCNA R/S with Just One Test?

The way to become a CCNA R/S is to pass one little test (CCNA composite exam 200-125) without having to take the CCENT and ICND2 exams. Then.poof!.you're a CCNA R/S. Oh, but don't you wish it were that easy? True, it's just one test, but it's a whopper, and to pass it you must possess enough knowledge to understand what the test writers are saying and you need to know everything I mentioned in the sections above! Hey, it's hard, but it can be done!

What does it cover? The 200-125 CCNA exam is the composite exam associated with the CCNA Routing and Switching certification. Candidates can prepare for this exam by taking the Todd Lammle authorized Cisco boot camps. This composite exam tests a candidate for the knowledge and skills required to install, operate, and troubleshoot a small to medium-size enterprise branch network. The topics include all of the areas covered under the 100-105 ICND1 and 200-105 ICND2 exams.

You can take the one composite test (200-125), but it is good to remember that Cisco offers the two-step process to become a CCNA as I discussed earlier in this introduction. It may be easier for you than taking that one ginormous exam, but don't think the two-test method is easy. It takes work! However, it can be done; you just need to stick with your studies. The two-test method involves passing the following:

■ Exam 100-105: Interconnecting Cisco Networking Devices Part 1 (ICND1)

■ Exam 200-105: Interconnecting Cisco Networking Devices Part 2 (ICND2)

I can't stress this point enough: It's critical that you have some hands-on experience with Cisco routers. If you can get a hold of some basic routers and switches, you're set, but if you can't, I've worked hard to provide hundreds of configuration examples throughout this book to help network administrators, or people who want to become network administrators, learn the skills they need to pass the CCENT and CCNA R/S exams.

For Cisco certification hands-on training with CCSI Todd Lammle, please see www.lammle.com/ccna. Each student will get hands-on experience by configuring at least three routers and two switches.no sharing of equipment!

What Does This Book Cover?

This book covers everything you need to know to pass the ICND2 200-105 exam. But as I've said, taking plenty of time to study and practice with routers or a router simulator is the real key to success.

You will learn the following information in this book:

Chapter 1: Enhanced Switched Technologies This chapter will start off with STP protocols and dive into the fundamentals, covering modes as well as various fl avors of STP. VLANs, trunks, and troubleshooting are covered as well. EtherChannel technologies, configuration, and verification are also covered. There are hands-on labs, a written lab, and plenty of review questions to help you. Do not even think of skipping the fundamental written and hands-on labs in this chapter!

Chapter 2: Network Device Management and Security This chapter describes how to mitigate threats at the access layer using various security techniques. AAA with RADIUIS and TACACS+, SNMP, and HSRP are also covered in this chapter. Don't skip the written lab and review questions at the end of the chapter.

Chapter 3: Enhanced EIGRP This is a full chapter on nothing but EIGRP and EIGRPv6. There are lots of examples, including configurations, verification, and troubleshooting labs, with both IP and with IPv6. Great hands-on labs are included, as well as a written lab and review questions.

Chapter 4: Open Shortest Path First (OSPF) This chapter dives into more complex dynamic routing by covering OSPF routing. The written lab, hands-on labs, and review questions will help you master this vital routing protocol.

Chapter 5: Multi-Area OSPF Before reading this chapter, be sure you have the previous chapter down pat with a strong OSPF foundation. This chapter will take off where that CCENT OSPF chapter left off and add multi-area networks along with advanced configurations and then finish with OSPFv3. Hands-on labs, a written lab, and challenging review questions await you at the end of the chapter.

Chapter 6: Troubleshooting IP, IPV6, and VLANs I want to say this is the most important chapter in the book, but that's hard to do. You can decide that yourself when you take the exam! Be sure to go through all the troubleshooting steps for IP, IPv6 and VLANs. The hands-on labs for this chapter will be included in the free bonus material and be dynamic labs that I'll write and change as needed. Don't skip the written lab and review questions.

Chapter 7: Wide Area Networks This is the longest chapter in the book. It covers multiple protocols in depth, especially HDLC, PPP, MLP, and PPPoE, along with a new section on BGP. Good troubleshooting examples are provided in the PPP PPPoE and BGP configuration sections, and these cannot be skipped! Hands-on labs meant to focus squarely on the objectives are included at the end of the chapter, as well as a written lab and challenging review questions.

Chapter 8: Evolution of Intelligent Networks I saved the hardest chapter for last. What makes this chapter challenging is that there is no configuration section so you really need to dive deep into the cloud, APIC-EM, and QoS sections with an open and ready mind. I stuck as close to the objectives as possible in order to help you ace the exam. The written lab and review questions are spot on for the objectives.

Appendix A: Answers to Written Labs This appendix contains the answers to the book's written labs.

Appendix B: Answers to Chapter Review Questions This appendix provides the answers to the end-of-chapter review questions.

Be sure to check www.lammle.com/ccna to find out how to download bonus material I created specifically for this book.

Interactive Online Learning Environment and Test Bank

I have worked hard to provide some really great tools to help you with your certification process. All of the following tools, most of them available via www.wiley.com/go/sybextestprep, should be loaded on your workstation when you're studying for the test. As a fantastic bonus, I was able to add to the download link a preview section from my CCNA video series! Please understand that these are not the full versions, but they're still a great value for you, included free with this book.

Sample Tests All of the questions in this book are provided, including the Assessment Test at the end of this Introduction and the chapter tests that include the review questions at the end of each chapter. In addition, there is a practice exams with 50 questions. Use these questions to test your knowledge of the study guide material. The online test bank runs on multiple devices.

Electronic Flashcards The online text bank includes 100 fl ashcards specifically written to hit you hard, so don't get discouraged if you don't ace your way through them at first! They're there to ensure that you're really ready for the exam. And no worries – armed with the review questions, practice exams, and fl ashcards, you'll be more than prepared when exam day comes!

Glossary A complete glossary of CCENT, CCNA, and Cisco routing terms is available at www.wiley.com/go/sybextestprep.

Todd Lammle Bonus Material and Labs Be sure to check www.lammle.com/ccna for directions on how to download all the latest bonus material created specifically to help you study for your ICND2 and CCNA Routing and Switching exams.

Full and demo versions of the CCNA and other Todd Lammle videos can be found at www.lammle.com/ccna.

How to Use This Book

If you want a solid foundation for the serious effort of preparing for the Interconnecting Cisco Network Devices 2 (ICND2) 200-105 exam, then look no further. I've spent hundreds of hours putting together this book with the sole intention of helping you to pass the ICND2 exam as well as really learn how to correctly configure Cisco routers and switches!

This book is loaded with valuable information, and you will get the most out of your study time if you understand why the book is organized the way it is.

So to maximize your benefit from this book, I recommend the following study method:

1. Take the assessment test that's provided at the end of this introduction. (The answers are at the end of the test.) It's okay if you don't know any of the answers; that's why you bought this book! Carefully read over the explanations for any question you get wrong and note the chapters in which the material relevant to them is covered. This information should help you plan your study strategy.

2. Study each chapter carefully, making sure you fully understand the information and the test objectives listed at the beginning of each one. Pay extra-close attention to any chapter that includes material covered in questions you missed.

3. Complete the written labs at the end of each chapter. (Answers to these appear in Appendix A.) Do not skip these written exercises because they directly relate to the ICND2 exam and what you must glean from the chapters in which they appear. Do not just skim these labs! Make sure you completely understand the reason for each correct answer.

4. Complete all hands-on labs in each chapter, referring to the text of the chapter so that you understand the reason for each step you take. Try to get your hands on some real equipment, but if you don't have Cisco equipment available, try the LammleSim IOS version, which you can use for the hands-on labs found only in this book. These labs will equip you with everything you need for all your Cisco certification goals.

5. Answer all of the review questions related to each chapter. (The answers appear in Appendix B.) Note the questions that confuse you, and study the topics they cover again, until the concepts are crystal clear. And again – do not just skim these questions! Make sure you fully comprehend the reason for each correct answer. Remember that these will not be the exact questions you will find on the exam, but they're written to help you understand the chapter material and ultimately pass the exam!

6. Try your hand at the practice questions that are exclusive to this book. The questions can be found only at www.wiley.com/go/sybextestprep. And be sure to check out www.lammle.com/ccna for the most up-to-date Cisco exam prep questions, videos, Todd Lammle boot camps, and more.

7. Test yourself using all the flashcards, which are also found on the download link. These are brand-new and updated flashcards to help you prepare for the ICND2 exam and a wonderful study tool!

To learn every bit of the material covered in this book, you'll have to apply yourself regularly, and with discipline. Try to set aside the same time period every day to study, and select a comfortable and quiet place to do so. I'm confident that if you work hard, you'll be surprised at how quickly you learn this material!

If you follow these steps and really study —doing hands-on labs every single day in addition to using the review questions, the practice exams, the Todd Lammle video sections, and the electronic fl ashcards as well as all the written labs – it would actually be hard to fail the ICND2 exam. But understand that studying for the ICND2 exam is a lot like getting in shape – if you do not go to the gym every day, it's not going to happen!

Where Do You Take the Exams?

You may take the ICND2 or any Cisco exam at any of the Pearson VUE authorized testing centers. For information, check www.vue.com or call 877-404-EXAM (3926).

To register for a Cisco exam, follow these steps:

1. Determine the number of the exam you want to take. (The ICND2 exam number is 200-105.)

2. Register with the nearest Pearson VUE testing center. At this point, you will be asked to pay in advance for the exam. At the time of this writing, the exam is $150 and must be taken within one year of payment. You can schedule exams up to six weeks in advance or as late as the day you want to take it.but if you fail a Cisco exam, you must wait five days before you will be allowed to retake it. If something comes up and you need to cancel or reschedule your exam appointment, contact Pearson VUE at least 24 hours in advance.

3. When you schedule the exam, you'll get instructions regarding all appointment and cancellation procedures, the ID requirements, and information about the testing-center location.

Tips for Taking Your ICND2 Exam

The ICND2 exam contains about 50 questions and must be completed in 90 minutes or less. This information can change per exam. You must get a score of about 85 percent to pass this exam, but again, each exam can be different.

Many questions on the exam have answer choices that at first glance look identical. especially the syntax questions! So remember to read through the choices carefully because close just doesn't cut it. If you get commands in the wrong order or forget one measly character, you'll get the question wrong. So, to practice, do the hands-on exercises at the end of this book's chapters over and over again until they feel natural to you.

Also, never forget that the right answer is the Cisco answer. In many cases, more than one appropriate answer is presented, but the correct answer is the one that Cisco recommends. On the exam, you will always be told to pick one, two, or three options, never "choose all that apply." The ICND2 exam may include the following test formats:

■ Multiple-choice single answer

■ Multiple-choice multiple answer

■ Drag-and-drop

■ Router simulations

Cisco proctored exams will not show the steps to follow in completing a router interface configuration, but they do allow partial command responses. For example, show run or sho running or sh running-config would be acceptable.

Here are some general tips for exam success:

■ Arrive early at the exam center so you can relax and review your study materials.

■ Read the questions carefully. Don't jump to conclusions. Make sure you're clear about exactly what each question asks. "Read twice, answer once," is what I always tell my students.

■ When answering multiple-choice questions that you're not sure about, use the process of elimination to get rid of the obviously incorrect answers first. Doing this greatly improves your odds if you need to make an educated guess.

■ You can no longer move forward and backward through the Cisco exams, so double-check your answer before clicking Next since you can't change your mind.

After you complete an exam, you'll get immediate, online notification of your pass or fail status, a printed examination score report that indicates your pass or fail status, and your exam results by section. (The test administrator will give you the printed score report.) Test scores are automatically forwarded to Cisco within five working days after you take the test, so you don't need to send your score to them. If you pass the exam, you'll receive confirmation from Cisco, typically within two to four weeks, sometimes a bit longer.

ICND2 Exam Objectives

Exam objectives are subject to change at any time without prior notice and at Cisco's sole discretion. Please visit Cisco's certification website (www.cisco.com/web/learning) for the latest information on the ICND2 exam.

TABLE I.1 26 % 1.0 LAN Switching Technologies

TABLE I. 2 29 % 2.0 Routing Technologies

TABLE I.3 16 % 3.0 WAN Technologies

TABLE I.4 14 % 4.0 Infrastructure Services

TABLE I.5 15 % 5.0 Infrastructure Maintenance