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TEAM

Tool 2: Flash Feedback

Best Practice

It is the afternoon of the one-day retreat of the department heads. The morning was very intensive and constructive, now the next steps have to be planned so that the new strategy can be implemented. With the goal of starting the new workshop phase in a clear state of mind, the moderator initiates a quick mood scan. The following picture emerges:

Now the moderator knows: The group is on the right track. However, there are also some concerns about how and perhaps also wether the path to practical implementation can be well mastered.

Occasion

If you want to get a quick mood scan in between sessions (this can be useful after certain units or if you have the impression that something is going on in the group).

Goal

• You will learn how the participants are doing and where they stand at the moment.

• Sometimes it becomes apparent that somebody needs to talk and you can respond to that directly.

Duration

10–15 minutes

Materials

1 Set Gefühlsmonster ® Cards extra-large

How it works

The participants stop at a card that reflects their current mood.

You distribute the Gefühlsmonster® Cards in the room and ask the question: "How do you feel now after this module/currently in the event?". The participants walk around with an open gaze and see which card is right for them. Then let the participants briefly say what this card means for them at the moment.

Impact

• Participants can briefly get out what is bothering them. Afterwards they will have more attention for the event again.

• A need for discussion can be recognized and taken up immediately.

• You receive a good assessment of the group's attitude towards the current course of the event.

Option: High-speed Flash Feedback

If you want to save time, you can also let the pictures speak for themselves. Then only ask a few individuals why they chose this or that Gefühlsmonster. If you do not address all of them, ask who else would like to say something (in case one or more participants still have something on their mind).