Читать книгу Better Leaders Ask Better Questions - Lindsay Ph.D Tighe - Страница 11

Let’s look at another hat that we wear, and one I am sure we all relate to within our management and leadership capacity – the role of internal consultant or expert. What I mean by these roles is that they are held by someone who is seen as a ‘go to’ person, someone who can be relied on to provide expertise and advice and is able to help people because of their knowledge. Frequently, managers are promoted into their roles because of their experience, length of service and their proven expertise. Whilst I know that good organisations will be looking for other qualities in their managers and leaders, I find in reality that expertise is something that most leaders are able, and indeed required, to bring to the table.

I must emphasise the importance of people who wear this internal consultant or expert hat. Very often, as you will see in the next chapter, there is a clear expectation by our organisations and our staff that our role is to be an expert adviser. Clearly, wearers of this hat will help in supporting staff with their jobs, and staff will learn and grow as a result of this sharing of wisdom and knowledge.