Читать книгу 100 Business Etiquette Tips for Germany. - Little Helper Verlags GmbH - Страница 5

About this book

1 | Why we need rules

2 | What makes for good manners

3 | How to encounter one another

The first impression

Body language

Keeping a social distance

Being well groomed makes a good impression

Body noises

Being well dressed

Don’t save on accessories

4 | How to greet, welcome and introduce people

Empty phrases

5 | Best manners at work

Rules for the workplace

Seating arrangements at meetings

Business cards

Using the telephone

Short Message Service

Electronic Mail

Looking after visitors

Presents

Company parties

The tidy workplace

Say “no” if necessary

Don’t talk about stress

Personal integrity

Reliability

A little ABC for trade fairs

6 | On the road

Car

Planes

Train

7 | How to behave towards each other

Politeness

Knocking on doors

Standing up

Burials

Condolences

Thanking and apologizing

Embarrassing situations

Punctuality

Smoking

Small talk

Handkerchiefs

8 | How to score points with little gestures

At the lift

At the door

At the revolving doors

Other doors

Entering the meeting room

Going up stairs

Right or left?

Dialogue partner

9 | How to eat togehter

Business meals

Invitations

Allergies

Restaurant

Being a guest

Being a host

Seating arrangements

Ordering in the restaurant

Wine and food

Sitting at the table

Waiter!

Aperitifs

Wine

Glasses

Table manners

Napkins

Amuse-bouche

Raising the glass and toasting.

Cutlery

Besteck-Sprache

Fingerbowl

Finger food

Fowl

Eating soup

Fishbones in your mouth?

Cappuccino

Ladies handbags

Making up in the restaurant

A Buffet

The canteen

Eating in the street

Mastering accidents confidently

Tipping

Departing

10 | You are your best investment

About the author