Читать книгу Soft Management for Decisive Results - Marco Bensen - Страница 3

Marco Bensen has been in management positions in the hotel industry for over 25 years, including many years as General Manager and Area General Manager. His career began at the Hotel Management School Groningen (NL) and led him internationally through several positions, in several hotel chains, in many cities and countries. In addition to his professional activities, Marco also volunteered as chairman, board member and board member of various associations and clubs and an academy. In addition to his mother tongue Dutch, Marco speaks German, English, Spanish and French.

In addition to all these experiences, Marco has deepened his knowledge and skills with a master‘s degree in Hospitality Management from the renowned University of Brighton. He dedicated his thesis to the topic of leadership. Over several decades, Marco has processed hundreds of books, countless reports, journals, texts, theories and online material on leadership, organizational development and personal development.

His passion for leadership was inspired by countless personal encounters with leaders from all kinds of industries, fantastic personalities, sensational and not-so-sensational superiors, and an incredible number of wonderful employees and colleagues. Not only did excellent leadership serve as an inspiration and example, he also learned from a lack of leadership and poor interactions with employees by average managers.

Motivation, productivity, effectiveness and ultimately the organizational and financial results, are fully dependent on the quality of leadership in the organization.