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1 11.1 Discuss the main similarities and differences between the concepts of quality and reliability.

2 11.2 List some of the services you make use of in your daily life. Which factors do you consider relevant in order to describe the reliability of each of these services?

3 11.3 Section 1.2 lists several application areas that are related to, and use terminology from reliability theory. Can you suggest some more application areas?

4 11.4 Discuss the main differences between hardware reliability and software reliability. Do you consider the term “software quality” to be more or less relevant than “software reliability”?

5 11.5 A stakeholder may be defined as a “person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or activity.” Choose a specific item/system (e.g. a dangerous installation) and list the main stakeholders of a system reliability analysis of this item/system.

6 11.6 Evaluate the maintainability of a modern mobile phone. Can you suggest any design changes of the phone that will improve its maintainability?

7 11.7 List some technical items for which you consider it beneficial to use the physical (i.e. load‐strength) approach to reliability analysis.