Читать книгу How to Write Letters (Formerly The Book of Letters) - Mary Owens Crowther - Страница 8

Table of Contents

 THE BUSINESS LETTER 135

 Sales and Announcement Letters 146

 Keeping the Customer 160

 Selling Real Estate 163

 Bank Letters 173

 Letters of Order and Acknowledgment 182

 Letters of Complaint and Adjustment 186

 Credit and Collection Letters 193

 Letters of Application 211

 Letters of Reference 217

 Letters of Introduction 220

 Letters of Inquiry 223