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Table of Contents

Cover

Introduction Notes

Chapter 1: Serve Selflessness Service Unlocks Leadership Service Changes Hearts, and Changed Hearts Change People, Teams, and Organizations The Magic of Service (The Service Effect) Service to Results The Practice of Service Acts of Service Service Impacts Serve First, Lead Second Notes

Chapter 2: Open (Up) Safety First Opening Up You Go First No One Is Perfect Norms to Perform Support, Encourage, and Mine Notes

Chapter 3: Nurture When Nurturing Takes a Wrong Turn Cookie Cutter Management Move Up, Over, or Off Care More about Those You Lead than What You Fear Roll Up Your Sleeves You Can't Nurture if You Don't Make an Effort to Understand Notes

Chapter 4: Inspire The Where, Why, and How Up Your Expectations Positive Leaders Inspire Positive Results Recognition and Rewards Celebrate, Celebrate, Celebrate Thank You! Walk the Talk Talk the Walk Notes

Chapter 5: Commit Commitment to Becoming a Care to Lead Leader Growth Is Not Optional The Five‐Minute University What's the Plan? Conclusion Notes

Acknowledgments

About the Author

10  Index

11  End User License Agreement

List of Illustrations

1 Chapter 1Figure 1.1 The Service Effect

Guide

Cover

2 Table of Contents

Begin Reading

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Do You Care to Lead?

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