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Standards

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Once the organization has decided what it wants to accomplish, management can start to perform tactical planning and operational activities to carry out the intent of the policies. One tool to support efficient management of resources is the use of standards. Standards simplify management by providing consistency in control. External standards are ones developed outside of the organization, usually by governments or industry association standards-setting bodies such as the IETF or IEEE. These provide the world with a uniform vision, purpose, and set of details about the issues that the standard focuses on. Companies can also generate their own internal standards, which they may choose to make as mandatory on all of their systems. Regardless of where the standards come from, they are downward-directed by management onto lower levels of management and supervision to support the achievement of the organization's strategic goals and are tied directly to the organization's policies. Standards also represent a consensus of best practice, as understood by the body that issues the standard. Standards may also be required as part of legal or regulatory needs or because a contract with a key customer requires the standard to be applied to work performed under that contract.

Private organizations may be required to adopt certain standards to do business in a particular market. For example, if an organization wants a web presence, it has to take into account the standards of the World Wide Web Consortium (W3C) in developing applications.

While standards are a management tool, standards often evolve out of organizational practice. For example, selecting a particular vendor to provide a product may force a standard where none was originally contemplated. De facto standards often evolve inside organizations as different parts of the organization adopt a new technology, not as a conscious management decision.

Well-structured standards provide mechanisms for adaptation to meet local conditions. Through the use of baselines, an organization can shape a standard to better reflect different circumstances. Baselines enable the delegation of decision-making within strict parameters to lower levels of management.

Nevertheless, standards are directive in nature; compliance is not optional. At most, the standard itself and the contractual or legal requirement to abide by it may specify ways in which the application of the standard can be tailored to the task at hand. Organizations that adopt standards may also be required by those standards, by contracts, or by other compliance needs to monitor the successful application of and compliance with those standards.

The Official (ISC)2 SSCP CBK Reference

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